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Unethical consumers
16 references·16 citing·40 second hopsampled
Unethical consumers (2006)Unethical consumersReligiosity and Consumer Ethics (2005)Religiosity and Consumer Ethi…‘The Muncy–Vitell Consumer Ethics Scale: A Modification and Application’ (2005)‘The Muncy–Vitell Consumer Et…The Theory of Planned Behaviour (2004)The Theory of Planned Behavio…Research Methods for Business Students (2003)Research Methods for Business…Consumer Ethics: The Role of Religiosity (2003)Consumer Ethics: The Role of …Consumer Ethics Research: Review, Synthesis and Suggestions for the Future (2003)Consumer Ethics Research: Rev…Perceptions and realities of male shopping behavior (2001)Perceptions and realities of …Consumer ethics: an application and empirical testing of the Hunt‐Vitell theory of ethics (2001)Consumer ethics: an applicati…Mixed Methodology: Combining Qualitative and Quantitative Approaches (1999)Mixed Methodology: Combining …Small town shopping decline: dependence and inconvenience for the disadvanged (1995)Small town shopping decline: …Consumer ethics: An investigation of the ethical beliefs of the final consumer (1992)Consumer ethics: An investiga…Consumer ethics: An empirical investigation of factors influencing ethical judgments of the final consumer (1992)Consumer ethics: An empirical…The theory of planned behavior (1991)The theory of planned behaviorConsumer ethics: An investigation of the ethical beliefs of elderly consumers (1991)Consumer ethics: An investiga…From Intentions to Actions: A Theory of Planned Behavior (1985)From Intentions to Actions: A…Fraudulent Behavior by Consumers (1978)Fraudulent Behavior by Consum…Why do consumers return products? A qualitative exploration of online product return behaviour of young consumers (2024)Why do consumers return produ…Lenient vs. stringent returns policies in the presence of fraudulent returns: The role of customers’ fairness perceptions (2023)Lenient vs. stringent returns…Understanding fraudulent returns and mitigation strategies in multichannel retailing (2022)Understanding fraudulent retu…Analysing the Influence of Companies’ Green Communication in College Students’ Green Purchase Behaviour: An Application of the Extended Theory of Planned Behaviour Model (2022)Analysing the Influence of Co…Online fraudulent returns in Taiwan: The impacts of e-retailers’ transaction ethics and consumer personality (2021)Online fraudulent returns in …Consumer rights or unethical behaviors: Exploring the impacts of retailer return policies (2021)Consumer rights or unethical …The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer (2019)The effects of out-of-stock, …Online grocery retailing – exploring local grocers beliefs (2019)Online grocery retailing – ex…Cooperative behavior and information sharing in the e-commerce age (2018)Cooperative behavior and info…Uncovering consumers’ returning behaviour: a study of fashion e-commerce (2017)Uncovering consumers’ returni…Immediate and Long‐Term Benefits of In‐Store Return Experience (2017)Immediate and Long‐Term Benef…Customers acting badly: Evidence from the hospitality industry (2010)Customers acting badly: Evide…Hiding Customer Complaints: Studying the Motivations and Forms of Service Employees' Complaint Concealment Behaviours (2009)Hiding Customer Complaints: S…Does Relationship Quality Matter in Consumer Ethical Decision Making? Evidence from China (2009)Does Relationship Quality Mat…Myopia, customer returns and the theory of planned behaviour (2008)Myopia, customer returns and …The management of deshopping and its effects on service (2007)The management of deshopping …Dishonesty in everyday life and its policy implicationsA Contingency Framework for Understanding Ethical Decision Making in Marketing (1985)A General Theory of Marketing Ethics (1986)Ethical Decision Making in Organizations: A Person-Situation Interactionist Model (1986)Using Best–Worst Scaling Methodology to Investigate Consumer Ethical Beliefs Across Countries (2006)Studying the ethical consumer: a review of research (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding Information Technology Usage: A Test of Competing Models (1995)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)The Meaning of Things (1981)Naturalistic inquiry (1985)The Long Interview (1988)Gender differences in German consumer decision‐making styles (2004)Drivers of local merchant loyalty: Understanding the influence of gender and shopping motives (2006)Boycott or buycott? Understanding political consumerism (2010)Estimating Nonresponse Bias in Mail Surveys (1977)Understanding Attitudes and Predicting Social Behavior (1980)A Model for Fair Trade Buying Behaviour: The Role of Perceived Quantity and Quality of Information and of Product-specific Attitudes (2007)Ethics and marketing management: An empirical examination (1985)Business Ethics : Ethical Decision Making and Cases (1994)CSR practices and consumer perceptions (2013)Techniques of Neutralization: A Theory of Delinquency (1957)Estimating Nonresponse Bias in Mail Surveys (1977)Dysfunctional Customer Behavior Severity: An Empirical Examination (2009)Business ethics, corporate social responsibility, and brand attitudes: An exploratory study (2018)Coefficient Alpha and the Internal Structure of Tests (1951)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Survey response rate levels and trends in organizational research (2008)Determinants of sustainability reporting: a review of results, trends, theory, and opportunities in an expanding field of research (2013)Green supply chain management: A review and bibliometric analysis (2015)Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice (2005)Integrating quantitative and qualitative research: how is it done? (2006)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Barriers perceived to engaging with climate change among the UK public and their policy implications (2007)What is an adequate sample size? Operationalising data saturation for theory-based interview studies (2009)Prospective prediction of health-related behaviours with the Theory of Planned Behaviour: a meta-analysis (2011)
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References

  • 1991The theory of planned behavior90,729 cited
  • 1985From Intentions to Actions: A Theory of Planned Behavior19,049 cited
  • 2003Research Methods for Business Students17,197 cited
  • 1999Mixed Methodology: Combining Qualitative and Quantitative Approaches5,204 cited
  • 2004The Theory of Planned Behaviour4,446 cited
  • 1992Consumer ethics: An investigation of the ethical beliefs of the final consumer561 cited
  • 2003Consumer Ethics Research: Review, Synthesis and Suggestions for the Future396 cited
  • 1992Consumer ethics: An empirical investigation of factors influencing ethical judgments of the final consumer338 cited
  • 2001Perceptions and realities of male shopping behavior327 cited
  • 2001Consumer ethics: an application and empirical testing of the Hunt‐Vitell theory of ethics315 cited
  • 1995Small town shopping decline: dependence and inconvenience for the disadvanged312 cited
  • 2005‘The Muncy–Vitell Consumer Ethics Scale: A Modification and Application’283 cited
  • 2005Religiosity and Consumer Ethics270 cited
  • 2003Consumer Ethics: The Role of Religiosity229 cited
  • 1991Consumer ethics: An investigation of the ethical beliefs of elderly consumers

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228 cited
  • 1978Fraudulent Behavior by Consumers174 cited
  • Cited by

    • 2010Customers acting badly: Evidence from the hospitality industry120 cited
    • 2022Understanding fraudulent returns and mitigation strategies in multichannel retailing55 cited
    • 2017Uncovering consumers’ returning behaviour: a study of fashion e-commerce55 cited
    • 2009Hiding Customer Complaints: Studying the Motivations and Forms of Service Employees' Complaint Concealment Behaviours50 cited
    • 2022Analysing the Influence of Companies’ Green Communication in College Students’ Green Purchase Behaviour: An Application of the Extended Theory of Planned Behaviour Model43 cited
    • 2017Immediate and Long‐Term Benefits of In‐Store Return Experience43 cited
    • 2024Why do consumers return products? A qualitative exploration of online product return behaviour of young consumers42 cited
    • 2021Consumer rights or unethical behaviors: Exploring the impacts of retailer return policies40 cited
    • 2008Myopia, customer returns and the theory of planned behaviour39 cited
    • 2018Cooperative behavior and information sharing in the e-commerce age38 cited
    • 2019Online grocery retailing – exploring local grocers beliefs36 cited
    • 2023Lenient vs. stringent returns policies in the presence of fraudulent returns: The role of customers’ fairness perceptions36 cited
    • 2009Does Relationship Quality Matter in Consumer Ethical Decision Making? Evidence from China33 cited
    • 2007The management of deshopping and its effects on service27 cited
    • 2021Online fraudulent returns in Taiwan: The impacts of e-retailers’ transaction ethics and consumer personality27 cited
    • 2019The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer26 cited