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Factors Affecting Consumers’ Behavioural Intention Towards Apparel Stores: A Test of the Mediating Role of Brand Satisfaction
16 references·3 citing·43 second hop
Factors Affecting Consumers’ Behavioural Intention Towards Apparel Stores: A Test of the Mediating Role of Brand Satisfaction (2013)Factors Affecting Consumers’ Behavioural …The importance of brand equity to customer loyalty (2004)The importance of brand equit…An empirical analysis of the determinants of price tolerance (2004)An empirical analysis of the …On the relative importance of customer satisfaction and trust as determinants of customer retention and positive word of mouth (2003)On the relative importance of…Men's shopping satisfaction and store preferences (2001)Men's shopping satisfaction a…Background music pleasure and store evaluation: intensity effects and psychological mechanisms (2001)Background music pleasure and…Consumers' Trust in a Brand and the Link to Brand Loyalty (1999)Consumers' Trust in a Brand a…Customer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…Using product, brand and purchasing involvement for retail segmentation (1997)Using product, brand and purc…Measuring Brand Equity Across Products and Markets (1996)Measuring Brand Equity Across…Customer satisfaction and price tolerance (1996)Customer satisfaction and pri…Marketing Scales Handbook: A Compilation of Multi-item Measures (1992)Marketing Scales Handbook: A …The theory of planned behavior (1991)The theory of planned behaviorThe Use of Intentions Data to Predict Behavior: A Best-Case Analysis (1990)The Use of Intentions Data to…Sources of consumer satisfaction with retail outlets. (1981)Sources of consumer satisfact…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Review of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…FACTORS OF COFFEE SHOP REVISIT INTENTION AND WORD-OF-MOUTH MEDIATED BY CUSTOMER SATISFACTION (2019)FACTORS OF COFFEE SHOP REVISI…Promote physical activity among college students: Using media richness and interactivity in web design (2014)Promote physical activity amo…Building Store Satisfaction Centred on Customer Retention in Clothing Retailing (2014)Building Store Satisfaction C…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market (2005)Service quality, relationship satisfaction, trust, commitment and business‐to‐business loyalty (2007)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Experiential Value, Relationship Quality, and Customer Loyalty in Full-Service Restaurants: The Moderating Role of Gender (2012)Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context (2019)The Role of Trust in Understanding the Impact of Social Media Marketing on Brand Equity and Brand Loyalty (2019)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)e‐WOM Scale: word‐of‐mouth measurement scale for e‐services context (2010)Examining WeChat users’ motivations, trust, attitudes, and positive word-of-mouth: Evidence from China (2014)Prospect Theory: An Analysis of Decision under Risk (1979)Limited-dependent and qualitative variables in econometrics (1983)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Using Online Conversations to Study Word-of-Mouth Communication (2004)What Makes Online Content Viral? (2011)Coefficient Alpha and the Internal Structure of Tests (1951)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Estimation issues with PLS and CBSEM: Where the bias lies! (2016)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Developing and validating a multidimensional consumer-based brand equity scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1991The theory of planned behavior90,729 cited
  • 1979Review of Psychometric theory (2nd ed.).11,466 cited
  • 1996Measuring Brand Equity Across Products and Markets3,591 cited
  • 1998Customer Satisfaction and Word of Mouth2,111 cited
  • 1999Consumers' Trust in a Brand and the Link to Brand Loyalty679 cited
  • 2003On the relative importance of customer satisfaction and trust as determinants of customer retention and positive word of mouth461 cited
  • 2004The importance of brand equity to customer loyalty411 cited
  • 1992Marketing Scales Handbook: A Compilation of Multi-item Measures406 cited
  • 1981Sources of consumer satisfaction with retail outlets.380 cited
  • 1996Customer satisfaction and price tolerance350 cited
  • 1990The Use of Intentions Data to Predict Behavior: A Best-Case Analysis342 cited
  • 1997Using product, brand and purchasing involvement for retail segmentation291 cited
  • 2001Background music pleasure and store evaluation: intensity effects and psychological mechanisms230 cited
  • 2001Men's shopping satisfaction and store preferences

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61 cited
  • 2004An empirical analysis of the determinants of price tolerance50 cited
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    • 2014Promote physical activity among college students: Using media richness and interactivity in web design97 cited
    • 2019FACTORS OF COFFEE SHOP REVISIT INTENTION AND WORD-OF-MOUTH MEDIATED BY CUSTOMER SATISFACTION19 cited
    • 2014Building Store Satisfaction Centred on Customer Retention in Clothing Retailing6 cited