Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Establishing the structure of reality for an industry: model and anti-model arguments as advocacy in Nike's crisis communication

13 references·9 citing·47 second hop

FromToDepth

this work references cited by second hop

References

1971The New Rhetoric: A Treatise on Argumentation3,349 cited
1998Communication, Organization, and Crisis554 cited
1973They spoke in defense of themselves: On the generic criticism of apologia529 cited
2009Strategic Issues Management: Organizations and Public Policy Challenges468 cited
1995“Mistakes were made”: Organizations, apologia, and crises of social legitimacy289 cited
1992Rhetoric in an Organizational Society: Managing Multiple Identities228 cited
2000Consistent Questions of Ambiguity in Organizational Crisis Communication: Jack in the Box as a Case Study203 cited
1994AT&T: “Apologies are not enough”190 cited
1995Sears’ repair of its auto service image: Image restoration discourse in the corporate sector185 cited
1995Ambiguous Argument as Advocacy in Organizational Crisis Communication90 cited
1997Ethics and organizational communication76 cited
1987Argument Strategies: Antidote to Tylenol's Poisoned Image76 cited
1997On the use of transcendence as an apologia strategy: The case of Johnson controls and its fetal protection policy42 cited

Cited by

2009Leveraging Organizational Innovation for Strategic Reputation Management48 cited
2009

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Reducing Organizational Risk through Participatory Communication

34 cited

2007A Hegemonic Model of Crisis Communication: Truthfulness and Repercussions for Free Speech in Kasky v. Nike26 cited

2002Crisis communication in racial issues24 cited

2013Synchronizing crisis responses after a transgression22 cited

2019Communication Crisis in Fashion: From the Rana Plaza Tragedy to the Bravo Tekstil Factory Crisis20 cited

2018I am one of them: Examining crisis communication from an intergroup communication approach16 cited

2009Recall Communications: Discourse Genres, Symbolic Charging, and Message Design11 cited

2010Comparing Strawberries and Quandongs: A Cross-National Analysis of Crisis Response Strategies11 cited