SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The role of trust in e-commerce relational exchange: A unified model
15 references·16 citing·38 second hop
The role of trust in e-commerce relational exchange: A unified model (2009)The role of trust in e-commerce relationa…The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The role played by perceived …Extending the TAM for a t-commerce (2005)Extending the TAM for a t-com…Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Predicting consumer intention…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Building customer trust in mobile commerce (2003)Building customer trust in mo…Understanding Relationship Marketing Outcomes (2002)Understanding Relationship Ma…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Perils of Internet fraud: an empirical investigation of deception and trust with experienced Internet consumers (2000)Perils of Internet fraud: an …E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Building E-Commerce Satisfaction and Boosting Sales: The Role of Social Commerce Trust and Its Antecedents (2019)Building E-Commerce Satisfact…Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective (2018)Factors Affecting Mobile Paym…Expanding the Technology Acceptance Model with the Inclusion of Trust, Social Influence, and Health Valuation to Determine the Predictors of German Users’ Willingness to Continue using a Fitness App: A Structural Equation Modeling Approach (2017)Expanding the Technology Acce…Why Do Consumers Trust Online Travel Websites? Drivers and Outcomes of Consumer Trust toward Online Travel Websites (2016)Why Do Consumers Trust Online…Understanding the determinants of hotel booking intentions and moderating role of habit (2016)Understanding the determinant…Does relationship marketing matter in online retailing? A meta-analytic approach (2015)Does relationship marketing m…Consumer perception of knowledge-sharing in travel-related Online Social Networks (2015)Consumer perception of knowle…An empirical study on trust in mobile banking: A developing country perspective (2015)An empirical study on trust i…Moderating effects of online shopping experience on customer satisfaction and repurchase intentions (2014)Moderating effects of online …Trust and knowledge sharing in diverse global virtual teams (2013)Trust and knowledge sharing i…Measuring user satisfaction from e-Government services: Lessons from Jordan (2013)Measuring user satisfaction f…The antecedents of customer satisfaction and its link to complaint intentions in online shopping: An integration of justice, technology, and trust (2012)The antecedents of customer s…An empirical study on consumer first purchase intention in online shopping: integrating initial trust and TAM (2012)An empirical study on consume…To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities (2010)To give or to receive? Factor…The effects of relationship quality and switching barriers on customer loyalty (2010)The effects of relationship q…The effect of flow experience on mobile SNS users' loyalty (2010)The effect of flow experience…The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Not So Different After All: A Cross-Discipline View Of Trust (1998)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Prospect Theory: An Analysis of Decision under Risk (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Prospect theory: An analysis of decision under risk (1988)E-S-QUAL (2004)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Comparative fit indexes in structural models. (1990)On the Evaluation of Structural Equation Models (1988)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Validation Guidelines for IS Positivist Research (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)
this work references cited by second hop

References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 2002Understanding Relationship Marketing Outcomes2,299 cited
  • 2005The role played by perceived usability, satisfaction and consumer trust on website loyalty1,684 cited
  • 2003Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model1,218 cited
  • 2003Building customer trust in mobile commerce638 cited
  • 2000Perils of Internet fraud: an empirical investigation of deception and trust with experienced Internet consumers581 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2005Extending the TAM for a t-commerce443 cited
  • Cited by

    • 2010To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities624 cited
    • 2010The effects of relationship quality and switching barriers on customer loyalty490 cited
    • 2017Expanding the Technology Acceptance Model with the Inclusion of Trust, Social Influence, and Health Valuation to Determine the Predictors of German Users’ Willingness to Continue using a Fitness App: A Structural Equation Modeling Approach405 cited
    • 2014Moderating effects of online shopping experience on customer satisfaction and repurchase intentions392 cited
    • 2015An empirical study on trust in mobile banking: A developing country perspective369 cited
    • 2013Trust and knowledge sharing in diverse global virtual teams334 cited
    • 2015Consumer perception of knowledge-sharing in travel-related Online Social Networks332 cited
    • 2018Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective312 cited
    • 2012An empirical study on consumer first purchase intention in online shopping: integrating initial trust and TAM300 cited
    • 2012The antecedents of customer satisfaction and its link to complaint intentions in online shopping: An integration of justice, technology, and trust296 cited
    • 2010The effect of flow experience on mobile SNS users' loyalty294 cited
    • 2016Why Do Consumers Trust Online Travel Websites? Drivers and Outcomes of Consumer Trust toward Online Travel Websites279 cited
    • 2019Building E-Commerce Satisfaction and Boosting Sales: The Role of Social Commerce Trust and Its Antecedents263 cited
    • 2015Does relationship marketing matter in online retailing? A meta-analytic approach247 cited
    • 2016Understanding the determinants of hotel booking intentions and moderating role of habit225 cited
    • 2013Measuring user satisfaction from e-Government services: Lessons from Jordan225 cited