SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

The Service Factory · Study

ArticleShelves

ArticleThe Service Factory

Richard B. Chase1988

Article1988

The Service Factory

Richard B. Chase · Warren J. Erikson

258 citations·0/0 files stored·Academy of Management Perspectives

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Service and Product Innovation Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 258 citations exist upstream.

Cited by

2008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses 2000From recipient to contributor: examining customer roles and experienced outcomes 2001The Purchasing of Full-Service Contracts:2017Technology-driven service strategy 1995Using the 7Ps as a generic marketing mix 2002Value chain flexibility: A dichotomy of competence and capability 2009The PSO triangle: designing product, service and organisation to create value 2006Services, products, and the institutional structure of production

Details

Year1988

Typearticle

Published1988-08-01

VenueAcademy of Management Perspectives

ISSN-L1558-9080

Languageen

Citations258

Files0 public / 0

ShelfService and Product Innovation

Identifiers

doi10.5465/ame.1988.4277252

openalex_workW2170463993

Links

Imported from OpenAlex (CC0) — nothing here is generated.