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Cited by

• 2011Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty59 cited
• 2001Hypermarkets versus traditional retail stores — consumers’ and retailers’ perspectives in Braga: a case study41 cited
• 2006Diagnosing the Relationship Between Corporate Reputation and Retail Patronage37 cited
• 2010The influence of store image on customer satisfaction: a case study of a shoe store21 cited
• 2014Definition and psychometric validation of a measurement index common to website and store images18 cited
• 2010CUSTOMER PERCEPTION OF SERVICE, STORE IMAGE AND PRODUCT ASSORTMENT - FROM AN INTERIOR STORE PERSPECTIVE18 cited
• 2000Investigating Aspects of Customer Satisfaction at the C-Store: The C-Store Product Mix and Image16 cited
• 2008Managing channel quality: The consequential impacts of the grey market14 cited
• 2011Brand Relationships on Retailing: The Impact of Image on Behavioral Intentions of Consumers10 cited