Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

EMPLOYEE RETENTION: AN ART TO REDUCE TURNOVER

15 references·9 citing·46 second hop

FromToDepth

this work references cited by second hop

References

1976Theory of the firm: Managerial behavior, agency costs and ownership structure71,441 cited
1992Measuring Service Quality: A Reexamination and Extension10,646 cited
1995THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE.9,414 cited
1992A National Customer Satisfaction Barometer: The Swedish Experience5,704 cited
1972Principles of Marketing5,587 cited
1993The Antecedents and Consequences of Customer Satisfaction for Firms4,666 cited
1994EFFECTS OF HUMAN RESOURCE SYSTEMS ON MANUFACTURING PERFORMANCE AND TURNOVER.3,213 cited
2011The effects of bonus schemes on accounting decisions2,579 cited
1985Corporate performance and managerial remuneration1,756 cited
1997Human Assets and Management Dilemmas: Coping With Hazards On the Road to Resource-Based Theory1,297 cited
2000Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior629 cited
1999The Service Provider Switching Model (SPSM)419 cited
1983The association between performance plan adoption and corporate capital investment404 cited
2000Communication, Procedural Justice, and Employee Attitudes: Relationships Under Conditions of Divestiture229 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2000

The managerial drivers of employee satisfaction and loyalty

156 cited

Cited by

2023The impact of green training on employee turnover intention and customer satisfaction: An integrated perspective21 cited
2015Exploring Strategies for Retaining Information Technology Professionals: A Case Study18 cited
2018Employee Engagement and Empowerment as Gateway towards Retention: The Case of Volkswagen Group16 cited
2021Inhibitors of Talent Retention in UAE Public Healthcare14 cited
2016Strategies to Reduce Voluntary Employee Turnover in Small Business4 cited
2016Factors Affecting Employee Retention: A Case Study of Plastic Optical Lens Factory in Ladkrabang Industrial Estate3 cited
2022Investigating the Critical Factors of Employees’ Retention: A Medium Family Business in Egypt1 cited
2022Pengaruh Transparent Communication dan Communicated Appreciation Terhadap Job Engagement yang Dimediasi oleh Affective Organizational Commitment pada Karyawan RSGM-P FKG Usakti1 cited
2016Leader Strategies to Reduce Sales Personnel Attrition0 cited