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A STUDY ON EMPLOYEE SATISFACTION PERSPECTIVES IN THE HOTEL INDUSTRY IN MALAYSIA
7 references·5 citing·47 second hop
A STUDY ON EMPLOYEE SATISFACTION PERSPECTIVES IN THE HOTEL INDUSTRY IN MALAYSIA (2013)A STUDY ON EMPLOYEE SATISFACTION PERSPECT…Career development and employee commitment in industrial organisations in Calabar, Nigeria (2010)Career development and employ…The Linkage of Employee Satisfaction and Loyalty In Hotel Industry in Klang Valley, Malaysia (2009)The Linkage of Employee Satis…Research Methods for Business (2007)Research Methods for BusinessA model of customer loyalty in the retail banking market (2004)A model of customer loyalty i…An evaluation of programmes for staff motivation in NHS and hotel ancillary staff (1999)An evaluation of programmes f…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Occupational Choice (1951)Occupational ChoiceEffect of Human Resource Management Practices on the Growth of Small and Medium Scale Enterprises in Kaduna State (2024)Effect of Human Resource Mana…Cultivating Productivity: An Empirical Examination of Workplace Environment Drivers of Employee Performance in Nepal Telecom Company (2024)Cultivating Productivity: An …The influence of motivation and job satisfaction on employee performance (2022)The influence of motivation a…EMPLOYEE’S PRODUCTIVITY: THE MOST DOMINANT FACTORS (2020)EMPLOYEE’S PRODUCTIVITY: THE …INFLUENCE OF WORK ENVIRONMENT ON EMPLOYEE ENGAGEMENT AMONG CENTRAL GOVERNMENT MINISTRIES IN KENYA, A CASE OF MERU COUNTY (2019)INFLUENCE OF WORK ENVIRONMENT…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Measuring Service Quality: A Reexamination and Extension (1992)The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour (2006)Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia (2011)Interrelations between Service Quality Attributes, Customer Satisfaction and Customer Loyalty in the Retail Banking Sector in Bangladesh (2011)A theory of human motivation. (1943)Motivation and Personality (1997)Widening Participation?: Barriers to Learning for Manual Grade Staff in Higher Education Institutions (2009)Management Perspective of Employee Turnover in the Housekeeping Department (2015)A THEORY OF HUMAN MOTIVATION (2017)Public Service Motivation and Determining Factors to Attract and Retain Health Professionals in the Public Sector: A Systematic Review (2022)The nature and causes of job satisfaction (1976)Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value (1999)Determinants of Employee Engagement in Hotel Industry in Malaysia. A Theoretical Model (2016)The Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia (2016)The Mediating Effect of Perceived Institutional Support on Inclusive Leadership and Academic Loyalty in Higher Education (2023)Notes on the Concept of Commitment (1960)The measurement of organizational commitment (1979)New work attitude measures of trust, organizational commitment and personal need non‐fulfilment (1980)An Empirical Study on the Role of Career Development Programs in Organizations and Organizational Commitment on Job Satisfaction of Employees (2014)Impact of Organisational Structure on Employee Engagement: Evidence from North Central Nigeria (2018)PENGUATAN KOMITMEN ORGANISASI MELALUI KEBIJAKAN PENGEMBANGAN KARIR DAN PROFESIONALISME KARYAWAN (2022)The theory of planned behavior (1991)Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research (2001)Designing and Conducting Mixed Methods Research (2007)PENGARUH LINGKUNGAN KERJA NON FISIK, KOMPENSASI, DAN PELATIHAN KARYAWAN TERHADAP EMPLOYEE ENGAGEMENT MELALUI KEPUASAN KERJA PADA BANK TABUNGAN NEGARA PEKANBARU (2022)The effect of innovative work environment on the innovative work behavior of employees (2023)Time Management, Work Environment, Motivation, and Productivity among Employees in a Private Higher Education Institution (2025)Managerial Attitudes and Performance. (1968)Determining Sample Size for Research Activities (1970)The relationship between satisfaction, attitudes, and performance: An organizational level analysis. (1992)Employee loyalty in Hungarian hotels (2012)Transformational leadership and performance outcomes: Analyses of multiple mediation pathways (2016)THE EFFECT OF COMPENSATION ON SATISFACTION AND EMPLOYEE PERFORMANCE (2017)Impact of the Culture of the Organization, the Working Environment Contacted with Laboral Stress and the Variable of Intervening in the Wide of Vocational Training and Productivity (2024)Pengaruh Beban Kerja dan Disiplinan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi (2024)A Brand Loyalty Model Involving Cognitive, Affective, and Conative Brand Loyalty and Customer Satisfaction (2003)Tourism routes as a tool for the economic development of rural areas—vibrant hope or impossible dream? (2003)The Role of Networks in Small and Medium-Sized Enterprise Innovation and Firm Performance (2012)The value concept and relationship marketing (1996)Understanding Relationship Marketing Outcomes (2002)A Strategic Framework for Customer Relationship Management (2005)Careership: a sociological theory of career decision making (1997)Teenage Aspirations for Future Careers and Occupational Outcomes (2002)Child vocational development: A review and reconsideration (2004)
this work references cited by second hop

References

  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2007Research Methods for Business3,639 cited
  • 1951Occupational Choice826 cited
  • 2004A model of customer loyalty in the retail banking market567 cited
  • 2010Career development and employee commitment in industrial organisations in Calabar, Nigeria47 cited
  • 2009The Linkage of Employee Satisfaction and Loyalty In Hotel Industry in Klang Valley, Malaysia34 cited
  • 1999An evaluation of programmes for staff motivation in NHS and hotel ancillary staff17 cited

Cited by

  • 2019INFLUENCE OF WORK ENVIRONMENT ON EMPLOYEE ENGAGEMENT AMONG CENTRAL GOVERNMENT MINISTRIES IN KENYA, A CASE OF MERU COUNTY13 cited
  • 2022The influence of motivation and job satisfaction on employee performance5 cited
  • 2020EMPLOYEE’S PRODUCTIVITY: THE MOST DOMINANT FACTORS4 cited
  • 2024Cultivating Productivity: An Empirical Examination of Workplace Environment Drivers of Employee Performance in Nepal Telecom Company2 cited
  • 2024Effect of Human Resource Management Practices on the Growth of Small and Medium Scale Enterprises in Kaduna State1 cited

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