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Barriers to Implement TQM in Japanese Way: A Study on Companies in Malaysia
16 references·0 citing·41 second hop
Barriers to Implement TQM in Japanese Way: A Study on Companies in Malaysia (2010)Barriers to Implement TQM in Japanese Way…Knowledge management and its relationship with TQM (2005)Knowledge management and its …TQM as a Focus for Improving Overall Service Performance and Customer Satisfaction: an Empirical Study on a Public Service Sector in Malaysia (2004)TQM as a Focus for Improving …The Toyota way : 14 management principles from the world's greatest manufacturer (2004)The Toyota way : 14 managemen…The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees (2003)The Value Profit Chain: Treat…An investigation of the total quality management survey based research published between 1989 and 2000 (2002)An investigation of the total…Towards TQM – integrating Japanese 5‐S principles with ISO 9001:2000 requirements (2001)Towards TQM – integrating Jap…The soft foundation of the critical success factors on TQM implementation in Malaysia (2001)The soft foundation of the cr…ISO 9000: The answer for total quality management implementation? The Malaysian case (2001)ISO 9000: The answer for tota…Great expectations – CEOs’ perception of the performance gap of the HRM function in the Malaysian manufacturing sector (2001)Great expectations – CEOs’ pe…A proposed model of TQM implementation based on an empirical study of Malaysian industry (2001)A proposed model of TQM imple…Total quality management practices in manufacturing companies in Malaysia: An exploratory analysis (2000)Total quality management prac…Quality is dead in Europe – long live excellence ‐ true or false? (2000)Quality is dead in Europe – l…The adoption of ISO 9000 and total quality management in Malaysia (1996)The adoption of ISO 9000 and …Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…Total Quality Management as Competitive Advantage (1995)Total Quality Management as C…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Quality management practices and their impact on performance (2006)The impact of total quality management on innovation (2006)Innovativeness and organizational innovation in total quality oriented firms: The moderating role of market turbulence (2007)Coefficient Alpha and the Internal Structure of Tests (1951)A framework for quality management research and an associated measurement instrument (1994)Arcs of integration: an international study of supply chain strategies (2001)A passion for excellence (1985)Total Quality Management: The Route to Improving Performance (1993)Managing Quality (3rd ed.) 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References

  • 2004The Toyota way : 14 management principles from the world's greatest manufacturer3,245 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 2002An investigation of the total quality management survey based research published between 1989 and 2000441 cited
  • 2001A proposed model of TQM implementation based on an empirical study of Malaysian industry153 cited
  • 2001The soft foundation of the critical success factors on TQM implementation in Malaysia140 cited
  • 2003The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees138 cited
  • 2005Knowledge management and its relationship with TQM112 cited
  • 2000Quality is dead in Europe – long live excellence ‐ true or false?102 cited
  • 1996The adoption of ISO 9000 and total quality management in Malaysia78 cited
  • 2000Total quality management practices in manufacturing companies in Malaysia: An exploratory analysis74 cited
  • 2001Great expectations – CEOs’ perception of the performance gap of the HRM function in the Malaysian manufacturing sector74 cited
  • 2001Towards TQM – integrating Japanese 5‐S principles with ISO 9001:2000 requirements74 cited
  • 2004TQM as a Focus for Improving Overall Service Performance and Customer Satisfaction: an Empirical Study on a Public Service Sector in Malaysia

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70 cited
  • 1995Total Quality Management as Competitive Advantage65 cited
  • 2001ISO 9000: The answer for total quality management implementation? The Malaysian case46 cited
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