SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A study on restaurant brand and consumer behavior–An example of catering industry in Taiwan
16 references·0 citing·36 second hop
A study on restaurant brand and consumer behavior–An example of catering industry in Taiwan (2015)A study on restaurant brand and consumer …Social Identity and the Service-Profit Chain (2009)Social Identity and the Servi…Brands and Branding: Research Findings and Future Priorities (2006)Brands and Branding: Research…Antecedents and Consequences of Customer-Company Identification: Expanding the Role of Relationship Marketing. (2005)Antecedents and Consequences …How Personality Makes a Difference (2000)How Personality Makes a Diffe…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)The Roles of Price, Performan…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…The loyalty effect: The hidden force behind growth, profits, and lasting value (1996)The loyalty effect: The hidde…An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions (1994)An assessment of the relation…An Examination of the Effect of Product Performance on Brand Reputation, Satisfaction and Loyalty (1993)An Examination of the Effect …An experimental approach to making retail store environmental decisions. (1992)An experimental approach to m…The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction (1991)The Dimensionality of Consump…Possessions and the Extended Self (1988)Possessions and the Extended …Consumer behavior and marketing action (1981)Consumer behavior and marketi…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…An Experimental Study of Customer Effort, Expectation, and Satisfaction (1965)An Experimental Study of Cust…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Quality, satisfaction and behavioral intentions (2000)The C-OAR-SE procedure for scale development in marketing (2002)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Emotion knowledge: Further exploration of a prototype approach. (1987)Consumer perceived value: The development of a multiple item scale (2001)Understanding Customer Experience Throughout the Customer Journey (2016)The Principles of Psychology (1891)Attachment and Loss (1969)The Evolution of Reciprocal Altruism (1971)A New Approach to Consumer Theory (1966)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Managing Brands in the Social Media Environment (2013)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)A Theory of Cognitive Dissonance (1957)Explorations in cognitive dissonance. (1962)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)A Theory of Cognitive Dissonance (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Commitment-Trust Theory of Relationship Marketing (1994)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Why we buy what we buy: A theory of consumption values (1991)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
this work references cited by second hop

References

  • 1999Whence Consumer Loyalty?10,801 cited
  • 1988Possessions and the Extended Self9,145 cited
  • 1997Dimensions of Brand Personality7,380 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2006Brands and Branding: Research Findings and Future Priorities2,347 cited
  • 1991The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction2,167 cited
  • 1994An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions1,999 cited
  • 1996The loyalty effect: The hidden force behind growth, profits, and lasting value1,430 cited
  • 1981Consumer behavior and marketing action1,397 cited
  • 1965An Experimental Study of Customer Effort, Expectation, and Satisfaction1,194 cited
  • 1998The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges1,122 cited
  • 2005Antecedents and Consequences of Customer-Company Identification: Expanding the Role of Relationship Marketing.1,043 cited
  • 1992An experimental approach to making retail store environmental decisions.1,001 cited
  • 1993An Examination of the Effect of Product Performance on Brand Reputation, Satisfaction and Loyalty893 cited
  • 2000

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

How Personality Makes a Difference
686 cited
  • 2009Social Identity and the Service-Profit Chain669 cited
  • Cited by

    No citing works inside the corpus for this window.