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Travel web-site design: Information task-fit, service quality and purchase intention
16 references·16 citing·47 second hopsampled
Travel web-site design: Information task-fit, service quality and purchase intention (2016)Travel web-site design: Information task-…The Online Laboratory: Conducting Experiments in a Real Labor Market∗ (2016)The Online Laboratory: Conduc…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…WebQual: An Instrument for Consumer Evaluation of Web Sites (2007)WebQual: An Instrument for Co…Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Understanding and Mitigating …Customer perceptions of e‐service quality in online shopping (2005)Customer perceptions of e‐ser…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Customer satisfaction and loyalty in online and offline environments (2003)Customer satisfaction and loy…Key dimensions of business-to-consumer web sites (2002)Key dimensions of business-to…Signaling Unobservable Product Quality through a Brand Ally (1999)Signaling Unobservable Produc…Modern Methods for Business Research (1998)Modern Methods for Business R…Data quality in context (1997)Data quality in contextExtrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality (1994)Extrinsic and Intrinsic Cue E…A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality? (1993)A Consumer-Side Experimental …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Explore the Feeling of Presence and Purchase Intention in Livestream Shopping: A Flow-Based Model (2023)Explore the Feeling of Presen…The influence of social media eWOM information on purchase intention (2021)The influence of social media…Is career adaptability a double-edged sword? The impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic (2021)Is career adaptability a doub…Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust (2021)Determinants of online hotel …Consumers’ perceptions of last mile drone delivery (2021)Consumers’ perceptions of las…Low-carbon travel mode choices: The role of time perceptions and familiarity (2020)Low-carbon travel mode choice…Understanding backers’ funding intention in reward crowdfunding: An elaboration likelihood perspective (2019)Understanding backers’ fundin…Hierarchical effects of website aesthetics on customers’ intention to book on hospitality sharing economy platforms (2019)Hierarchical effects of websi…Assessing the Effects of Information System Quality and Relationship Quality on Continuance Intention in E-Tourism (2019)Assessing the Effects of Info…The effect of trust on value on travel websites: enhancing well-being and word-of-mouth among the elderly (2018)The effect of trust on value …Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism (2018)Progress in information techn…Predicting determinants of hotel success and development using Structural Equation Modelling (SEM)-ANFIS method (2017)Predicting determinants of ho…Older adults’ parasocial interaction formation process in the context of travel websites: The moderating role of parent-child geographic proximity (2017)Older adults’ parasocial inte…Mobile applications in tourism: the future of the tourism industry? (2017)Mobile applications in touris…Experience Value Cocreation on Destination Online Platforms (2017)Experience Value Cocreation o…Web Design Attributes in Building User Trust, Satisfaction, and Loyalty for a High Uncertainty Avoidance Culture (2016)Web Design Attributes in Buil…Information Systems Success: The Quest for the Dependent Variable (1992)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Customer engagement: the construct, antecedents, and consequences (2016)Digital marketing: A framework, review and research agenda (2016)Understanding Attitudes and Predicting Social Behavior (1980)On the Evaluation of Structural Equation Models (1988)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)An analysis of the e‐service literature: towards a research agenda (2006)An assessment of customers’ e-service quality perception, satisfaction and intention (2010)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)The Evolution of Cooperation (1981)The Framing of Decisions and the Psychology of Choice (1981)A Theory of Fairness, Competition, and Cooperation (1999)Spontaneous giving and calculated greed (2012)oTree - An Open-Source Platform for Laboratory, Online, and Field Experiments (2016)Statistical physics of human cooperation (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1998Modern Methods for Business Research6,534 cited
  • 2007Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective12,645 cited
  • 2003Customer satisfaction and loyalty in online and offline environments1,560 cited
  • 2016The Online Laboratory: Conducting Experiments in a Real Labor Market∗1,494 cited
  • 2005Customer perceptions of e‐service quality in online shopping1,320 cited
  • 1997Data quality in context1,298 cited
  • 1994Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality1,198 cited
  • 2002Key dimensions of business-to-consumer web sites1,118 cited
  • 1993A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality?1,017 cited
  • 1999

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Signaling Unobservable Product Quality through a Brand Ally
964 cited
  • 2007WebQual: An Instrument for Consumer Evaluation of Web Sites811 cited
  • Cited by

    • 2018Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism320 cited
    • 2021The influence of social media eWOM information on purchase intention213 cited
    • 2017Experience Value Cocreation on Destination Online Platforms199 cited
    • 2017Mobile applications in tourism: the future of the tourism industry?165 cited
    • 2021Is career adaptability a double-edged sword? The impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic142 cited
    • 2021Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust129 cited
    • 2021Consumers’ perceptions of last mile drone delivery107 cited
    • 2017Predicting determinants of hotel success and development using Structural Equation Modelling (SEM)-ANFIS method98 cited
    • 2019Assessing the Effects of Information System Quality and Relationship Quality on Continuance Intention in E-Tourism97 cited
    • 2019Hierarchical effects of website aesthetics on customers’ intention to book on hospitality sharing economy platforms85 cited
    • 2016Web Design Attributes in Building User Trust, Satisfaction, and Loyalty for a High Uncertainty Avoidance Culture84 cited
    • 2019Understanding backers’ funding intention in reward crowdfunding: An elaboration likelihood perspective74 cited
    • 2017Older adults’ parasocial interaction formation process in the context of travel websites: The moderating role of parent-child geographic proximity67 cited
    • 2018The effect of trust on value on travel websites: enhancing well-being and word-of-mouth among the elderly66 cited
    • 2020Low-carbon travel mode choices: The role of time perceptions and familiarity61 cited
    • 2023Explore the Feeling of Presence and Purchase Intention in Livestream Shopping: A Flow-Based Model58 cited