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The postmodern consumer: Implications of changing customer expectations for organisation development in service organisations
16 references·3 citing·47 second hop
The postmodern consumer: Implications of changing customer expectations for organisation development in service organisations (2003)The postmodern consumer: Implications of …Consumer Culture and Postmodernism (2007)Consumer Culture and Postmode…The commodification of the past, postmodern pastiche, and the search for authentic experiences at contemporary heritage attractions (2000)The commodification of the pa…Girrrl power and boyyy nature: the past, present, and paradisal future of consumer gender identity (2000)Girrrl power and boyyy nature…Changing the way we change. (1998)Changing the way we change.Scientific Management's Lost Aesthetic: Architecture, Organization, and the Taylorized Beauty of the Mechanical (1997)Scientific Management's Lost …From segmentation to fragmentation (1997)From segmentation to fragment…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…The postmodern explained to managers: Implications for marketing (1996)The postmodern explained to m…Postmodernism and Organizations (1995)Postmodernism and Organizatio…Marketing in a postmodern world (1995)Marketing in a postmodern wor…River Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…Consumer Culture and Postmodernism (1993)Consumer Culture and Postmode…The Representation of the Past: Museums and Heritage in the Post-Modern World (1992)The Representation of the Pas…Sociology of postmodernism (1990)Sociology of postmodernismNew Organizational Forms (1989)New Organizational FormsOrganization Development: Behavioral Science Interventions for Organization Improvement. (1975)Organization Development: Beh…Cognitive and affective predictors of occupational stress and job performance: the role of perceived organizational support and work engagement (2021)Cognitive and affective predi…The Impact of Social Media on Social Movements (2017)The Impact of Social Media on…Is this Shangri-La? The case for authenticity in the Chinese and Indian hospitality industry (2011)Is this Shangri-La? The case …The Social System (1951)Outline of a Theory of Practice. 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this work references cited by second hop

References

  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
  • 1993Consumer Culture and Postmodernism2,244 cited
  • 2007Consumer Culture and Postmodernism2,066 cited
  • 1975Organization Development: Behavioral Science Interventions for Organization Improvement.939 cited
  • 1995Marketing in a postmodern world573 cited
  • 1995Postmodernism and Organizations469 cited
  • 1997From segmentation to fragmentation363 cited
  • 1989New Organizational Forms330 cited
  • 2000The commodification of the past, postmodern pastiche, and the search for authentic experiences at contemporary heritage attractions327 cited
  • 1992The Representation of the Past: Museums and Heritage in the Post-Modern World288 cited
  • 1990Sociology of postmodernism199 cited
  • 1998Changing the way we change.190 cited
  • 1996The postmodern explained to managers: Implications for marketing161 cited
  • 1997Scientific Management's Lost Aesthetic: Architecture, Organization, and the Taylorized Beauty of the Mechanical157 cited
  • 2000

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Girrrl power and boyyy nature: the past, present, and paradisal future of consumer gender identity
101 cited

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  • 2021Cognitive and affective predictors of occupational stress and job performance: the role of perceived organizational support and work engagement38 cited
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  • 2017The Impact of Social Media on Social Movements14 cited