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Key Elements of Innovation Project Management in Services
16 references·0 citing·45 second hop
Key Elements of Innovation Project Management in Services (2013)Key Elements of Innovation Project Manage…Strategies for achieving success for innovative versus incremental new services (2010)Strategies for achieving succ…Service development success: a contingent approach by knowledge strategy (2010)Service development success: …Customer relationship management and innovation capability: an empirical study (2010)Customer relationship managem…Customer and Frontline Employee Influence on New Service Development Performance (2010)Customer and Frontline Employ…New service development: Linking resources, processes, and the customer (2009)New service development: Link…Innovation Project Management: A Research Agenda (2009)Innovation Project Management…Complementary role of organizational learning capability in new service development (NSD) process (2009)Complementary role of organiz…New Service Development Competence and Performance: An Empirical Investigation in Retail Banking (2008)New Service Development Compe…Managing Knowledge for Innovation: The Case of Business‐to‐Business Services* (2006)Managing Knowledge for Innova…Life‐Cycle Flexibility: How to Measure and Improve the Innovative Capability in Turbulent Environments* (2006)Life‐Cycle Flexibility: How t…Innovation in project-based firms: The context dependency of success factors (2006)Innovation in project-based f…How to Develop Successful Hospitality Innovation (2005)How to Develop Successful Hos…Forming Successful Business-to-Business Services in Goods-Dominant Firms (2005)Forming Successful Business-t…Managing Innovation: Integrating Technological, Market and Organizational Change (1997)Managing Innovation: Integrat…Service management and marketing: managing the moments of truth in service competition (1990)Service management and market…New service development (1988)New service developmentEvaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Exploring value propositions and service innovation: a service-dominant logic study (2014)The Effectiveness of Customer Participation in New Product Development: A Meta-Analysis (2015)Pursuing green growth in technology firms through the connections between environmental innovation and sustainable business performance: Does service capability matter? (2018)Firm Resources and Sustained Competitive Advantage (1991)UNDERSTANDING THE RELATIONSHIPS BETWEEN INTERNAL RESOURCES AND CAPABILITIES, SUSTAINABLE SUPPLY MANAGEMENT AND ORGANIZATIONAL SUSTAINABILITY* (2011)The effects of retail channel integration through the use of information technologies on firm performance (2012)Resource based theory in operations management research (2015)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)A research manifesto for services science (2006)The servitization of manufacturing (2009)Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias in Mail Surveys (1977)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)The Relationship between Innovation and Firm Performance: An Empirical Evidence from Turkish Automotive Supplier Industry (2013)Defining service innovation: A review and synthesis (2016)Impact of Innovation Capabilities on Business Sustainability in Small and Medium Enterprises (2021)New Product Development For Service Companies (1986)Managing in the Service Economy (1988)Management of Innovation in Services (1997)New service development: a review of the literature and annotated bibliography (1998)The service concept: the missing link in service design research? (2002)Situated Learning (1991)Dynamic capabilities and strategic management (1997)Knowledge processes, knowledge‐intensity and innovation: a moderated mediation analysis (2011)Knowledge sharing, innovation and firm performance (2012)Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity (2017)Organizational Strategy, Structure, and Process (1978)Dynamic capabilities: what are they? (2000)Creating and Capturing Value (2010)Taking Stock of Temporary Organizational Forms: A Systematic Review and Research Agenda (2010)Innovation indicators throughout the innovation process: An extensive literature analysis (2018)Innovation in services (1997)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Mission-oriented innovation policies: challenges and opportunities (2018)Hospitality teams: Knowledge sharing and service innovation performance (2008)A systematic review of research on innovation in hospitality and tourism (2016)Reinforcing competitive advantage through green organizational culture and green innovation (2017)Measuring Service Quality: A Reexamination and Extension (1992)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)
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References

  • 1997Managing Innovation: Integrating Technological, Market and Organizational Change4,211 cited
  • 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
  • 2005How to Develop Successful Hospitality Innovation459 cited
  • 2005Forming Successful Business-to-Business Services in Goods-Dominant Firms441 cited
  • 2010Customer relationship management and innovation capability: an empirical study430 cited
  • 2010Customer and Frontline Employee Influence on New Service Development Performance250 cited
  • 1988New service development239 cited
  • 2006Managing Knowledge for Innovation: The Case of Business‐to‐Business Services*214 cited
  • 2006Innovation in project-based firms: The context dependency of success factors188 cited
  • 2008New Service Development Competence and Performance: An Empirical Investigation in Retail Banking148 cited
  • 2010Strategies for achieving success for innovative versus incremental new services97 cited
  • 2006Life‐Cycle Flexibility: How to Measure and Improve the Innovative Capability in Turbulent Environments*90 cited
  • 2010Service development success: a contingent approach by knowledge strategy83 cited
  • 2009Complementary role of organizational learning capability in new service development (NSD) process42 cited

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  • 2009Innovation Project Management: A Research Agenda31 cited
  • 2009New service development: Linking resources, processes, and the customer8 cited
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