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Value Co-creation and Co-destruction in Connected Tourist Experiences

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References

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700 cited

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2023Value Co-Destruction: A Conceptual Review and Future Research Agenda98 cited
2017C2C value co‐creation through social interactions in tourism89 cited
2020Management and Leadership for Digital Transformation in Tourism40 cited
2017DART model from a customer's perspective: an exploratory study in the hospitality industry of Greece29 cited
2021FROM VALUE CO-CREATION TO POSITIVE EXPERIENCES AND CUSTOMER SATISFACTION. A CUSTOMER PERSPECTIVE IN THE HOTEL INDUSTRY27 cited
2021Examining reviews on hotels' measures about COVID-19 from a value cocreation and value codestruction perspective26 cited
2019Adding or destroying value? User experiences of tourism self-service technologies22 cited
2021Brand cocreation and immersion: the link between sense of brand community and attitude toward a brand18 cited
2023Value co-destruction: Problems and solutions17 cited
2020Acceptance and Adoption of eTourism Technologies15 cited