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Does the Importance of Apparel Product Attributes Differ by Country? Testing Kano’s Theory of Attractive Quality in Four Countries
16 references·1 citing·43 second hop
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References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
  • 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
  • 1999Attribute-Level Performance, Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach805 cited
  • 2003The asymmetric relationship between attribute-level performance and overall customer satisfaction: a reconsideration of the importance–performance analysis780 cited
  • 1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY776 cited
  • 2005Dimensions of service quality in developed and developing economies: multi‐country cross‐cultural comparisons317 cited
  • 2004Employee Satisfaction: Does Kano's Model Apply?255 cited
  • 2007Integrating the Kano Model and QFD for Designing New Products249 cited
  • 2005Dynamics of service attributes: a test of Kano's theory of attractive quality220 cited
  • 2001Marketing Across Cultures185 cited
  • 2005Kano's Theory of Attractive Quality and Packaging182 cited
  • 2002The asymmetrical and non-linear effects of store quality attributes on customer satisfaction172 cited
  • 1994Textiles and apparel in the global economy

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169 cited
  • 1995Consumers' Conceptualization of Apparel Attributes126 cited
  • 2004Integrating Kano’s Model into Web- community Service Quality119 cited
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    • 2018Fashion attributes preferred by young Bangladeshi consumers while buying casual clothes21 cited