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The reciprocal intertwining of practice and experience in value creation
16 references·16 citing·38 second hopsampled
The reciprocal intertwining of practice and experience in value creation (2016)The reciprocal intertwining of practice a…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…How Brand Community Practices Create Value (2009)How Brand Community Practices…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Consumption and Theories of Practice (2005)Consumption and Theories of P…Co‐creating unique value with customers (2004)Co‐creating unique value with…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Toward a Theory of Social Practices (2002)Toward a Theory of Social Pra…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…An Invitation to Reflexive Sociology. (1993)An Invitation to Reflexive So…An Invitation of Reflexive Sociology (1993)An Invitation of Reflexive So…The Logic of Practice (1990)The Logic of PracticeConsumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Outline of a Theory of Practice. (1980)Outline of a Theory of Practi…Outline of a Theory of Practice (1977)Outline of a Theory of Practi…The way to generate customer citizenship behavior with customer experience (2023)The way to generate customer …Understanding how mindfulness sustains customer cocreation effort and transforms service value to well-being (2022)Understanding how mindfulness…Leader Signaled Knowledge Hiding and Erosion of Cocreated Value: Microfoundational Evidence From the Test Preparation Industry (2022)Leader Signaled Knowledge Hid…Characterizing the spaces of consumer value experience in value co-creation and value co-destruction (2022)Characterizing the spaces of …An accessible and inclusive public transportation management response to COVID-19 through a co-creation process with people with disability. The case of Metro Barcelona (2022)An accessible and inclusive p…Value co-creation between consumers and distributors: the moderating effect of relationship characteristics (2021)Value co-creation between con…Autism Spectrum Disorder (ASD) and the Family Inclusive Airport Design Experience (2021)Autism Spectrum Disorder (ASD…Improving the design of urban transport experience with people with disabilities (2020)Improving the design of urban…C2C co-creation of inclusive tourism experiences for customers with disability in a shared heritage context experience (2020)C2C co-creation of inclusive …Towards innovation, co-creation and customers’ satisfaction: a banking sector perspective (2019)Towards innovation, co-creati…Defining the antecedents of experience co-creation as applied to alternative consumption models (2019)Defining the antecedents of e…Redefining the market: A treatise on exchange and shared understanding (2018)Redefining the market: A trea…Developing a new conceptual framework for experience and value creation (2018)Developing a new conceptual f…Consumer-led experience customization: a socio-spatial approach (2018)Consumer-led experience custo…Transcending and bridging co-creation and engagement: conceptual and empirical insights (2017)Transcending and bridging co-…Proposal, project, practice, pause: Developing a framework for evaluating smart domestic product engagement (2017)Proposal, project, practice, …The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Studies in Ethnomethodology. (1968)Central Problems in Social Theory (1979)The Constitution of Society. Outline of the Theory of Structuration (1984)10 Sociomateriality: Challenging the Separation of Technology, Work and Organization (2008)Networked Narratives: Understanding Word-of-Mouth Marketing in Online Communities (2010)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Service-dominant logic: reactions, reflections and refinements (2006)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Narrative configuration in qualitative analysis (1995)Reconceptualizing Organizational Routines as a Source of Flexibility and Change (2003)The Practice Turn in Contemporary Theory (2005)What Is Agency? (1998)Social Capital: Prospects for a New Concept (2002)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)Culture in Action: Symbols and Strategies (1986)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Skill and the Theory of Fields (2001)The Capitalocene, Part I: on the nature and origins of our ecological crisis (2017)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Five Misunderstandings About Case-Study Research (2004)
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References

  • 1977Outline of a Theory of Practice27,539 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1990The Logic of Practice17,255 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1980Outline of a Theory of Practice.14,545 cited
  • 1993An Invitation to Reflexive Sociology.9,324 cited
  • 1993An Invitation of Reflexive Sociology8,374 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2002Toward a Theory of Social Practices5,539 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2005Consumption and Theories of Practice2,675 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2009How Brand Community Practices Create Value2,441 cited

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Cited by

  • 2018Consumer-led experience customization: a socio-spatial approach43 cited
  • 2017Transcending and bridging co-creation and engagement: conceptual and empirical insights36 cited
  • 2023The way to generate customer citizenship behavior with customer experience33 cited
  • 2019Towards innovation, co-creation and customers’ satisfaction: a banking sector perspective31 cited
  • 2021Autism Spectrum Disorder (ASD) and the Family Inclusive Airport Design Experience30 cited
  • 2020C2C co-creation of inclusive tourism experiences for customers with disability in a shared heritage context experience29 cited
  • 2022Characterizing the spaces of consumer value experience in value co-creation and value co-destruction29 cited
  • 2018Redefining the market: A treatise on exchange and shared understanding27 cited
  • 2019Defining the antecedents of experience co-creation as applied to alternative consumption models26 cited
  • 2021Value co-creation between consumers and distributors: the moderating effect of relationship characteristics21 cited
  • 2018Developing a new conceptual framework for experience and value creation20 cited
  • 2022An accessible and inclusive public transportation management response to COVID-19 through a co-creation process with people with disability. The case of Metro Barcelona19 cited
  • 2020Improving the design of urban transport experience with people with disabilities19 cited
  • 2022Leader Signaled Knowledge Hiding and Erosion of Cocreated Value: Microfoundational Evidence From the Test Preparation Industry17 cited
  • 2022Understanding how mindfulness sustains customer cocreation effort and transforms service value to well-being14 cited
  • 2017Proposal, project, practice, pause: Developing a framework for evaluating smart domestic product engagement10 cited