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Les rôles des clients dans la logistique de distribution des produits
6 references·0 citing·33 second hop
Les rôles des clients dans la logistique de distribution des produits (2013)Les rôles des clients dans la logistique …Supply chain networks and service‐dominant logic: suggestions for future research (2011)Supply chain networks and ser…Le script de service: fondements du concept et applications au marketing des services (2006)Le script de service: fondeme…Strategic development of third party logistics providers (2003)Strategic development of thir…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Consumer Logistics: Conceptualization, Pertinent Issues and a Proposed Program for Research (1989)Consumer Logistics: Conceptua…Clients as "Partial" Employees of Service Organizations: Role Development in Client Participation (1986)Clients as "Partial" Employee…Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services. (1994)Selection of logistics service provider: An analytic network process (ANP) approach (2005)Third party logistics: a literature review and research agenda (2007)Third-party logistics: A literature review (2007)Managing Business Relationships (2017)On the psychology of prediction. (1973)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Comment former le client à son rôle de coproducteur ? Etude de l’influence de la formation et de ses caractéristiques sur les bénéfices de la coproduction (2018)Advances in Consumer Research (2025)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Basic Marketing: A Managerial Approach (1978)Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods (1986)Managerial Perspectives on Risk and Risk Taking (1987)The relevance of shopper logistics for consumers of store-based retail formats (2011)Unsaleable grocery products, their residual value and instore logistics (2016)A typology of logistics at work in collaborative consumption (2018)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Customer Involvement in Sustainable Supply Chain Management (2013)The effects of environmental focus and program timing on green marketing performance and the moderating role of resource commitment (2014)Research trajectories of Service-Dominant Logic: Emergent themes of a unifying paradigm in business and management (2017)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Social Learning Theory. (1978)Emotional Labor in Service Roles: The Influence of Identity (1993)Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality (1996)Psychological Implications of Customer Participation in Co-Production (2003)
this work references cited by second hop

References

  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1986Clients as "Partial" Employees of Service Organizations: Role Development in Client Participation705 cited
  • 2003Strategic development of third party logistics providers592 cited
  • 1989Consumer Logistics: Conceptualization, Pertinent Issues and a Proposed Program for Research99 cited
  • 2011Supply chain networks and service‐dominant logic: suggestions for future research95 cited
  • 2006Le script de service: fondements du concept et applications au marketing des services33 cited

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