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Hailers:retail salespeople near the entrance of the store and shoppers' approach-avoidance reactions
16 references·0 citing·34 second hop
Hailers:retail salespeople near the entrance of the store and shoppers' approach-avoidance reactions (2011)Hailers:retail salespeople near the entra…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Store atmosphere and purchasing behavior (1994)Store atmosphere and purchasi…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience (1991)Perceived Control and the Eff…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…A variance explanation paradox: When a little is a lot. (1985)A variance explanation parado…A Role Theory Perspective on Dyadic Interactions: The Service Encounter (1985)A Role Theory Perspective on …A description of the affective quality attributed to environments. (1980)A description of the affectiv…Situational Variables and Consumer Behavior (1975)Situational Variables and Con…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…An approach to environmental psychology (1974)An approach to environmental …The American Psychological Association (1919)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)Affect Grid: A single-item scale of pleasure and arousal. (1989)Compulsive Buying: A Phenomenological Exploration (1989)Impulse buying: Modeling its precursors (1998)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Advances in Consumer Research (2025)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)The Handbook of Social Psychology (1969)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Mind, Self, and Society (2015)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)A circumplex model of affect. (1980)Core affect and the psychological construction of emotion. (2003)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 2003Evolving to a New Dominant Logic for Marketing15,040 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,502 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,987 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,281 cited
  • 2000Atmospheric Effects on Shopping Behavior2,041 cited
  • 1985A Role Theory Perspective on Dyadic Interactions: The Service Encounter2,007 cited
  • 1994Store atmosphere and purchasing behavior1,664 cited
  • 1975Situational Variables and Consumer Behavior1,652 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,541 cited
  • 1980A description of the affective quality attributed to environments.1,345 cited
  • 1991Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience1,231 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior

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1,163 cited
  • 1985A variance explanation paradox: When a little is a lot.1,045 cited
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