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• 2016Towards a unified customer experience in online shopping environments354 cited
• 2008Pay What You Want: A New Participative Pricing Mechanism280 cited
• 2016Freedom from ownership: An exploration of access-based consumption228 cited
• 2011The Role of Price in the Behavior and Purchase Decisions of Compulsive Buyers205 cited
• 2008Linking multi-channel customer behavior with shopping motives: An empirical investigation of a German retailer193 cited
• 2012A Multidisciplinary Cognitive Behavioural Framework of Impulse Buying: A Systematic Review of the Literature185 cited
• 2010Why customers won't relate: Obstacles to relationship marketing engagement180 cited
• 2001Audience Attributes, Media Supplementation, and Likely Online Service Adoption173 cited
• 2000Television Shopping for Apparel in the United States: Effects of Perceived Amount of Information on Perceived Risks and Purchase Intentions171 cited
• 2001Internet users’ adoption of Web retailing: user and product dimensions168 cited
• 2017Do the effects of individual factors on financial risk-taking behavior diversify with financial literacy?163 cited
• 2009A Profile of the Internet Shopper: Evidence from Six Countries143 cited
• 2011When do B2B brands influence the decision making of organizational buyers? An examination of the relationship between purchase risk and brand sensitivity