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Cited by

• 2012Shocks and final straws: Using exit‐interview data to examine the unfolding model's decision paths62 cited
• 2013Staff turnover costs: In search of accountability44 cited
• 2010The Dialectics of the Exit Interview: A Fresh Look at Conversations About Organizational Disengagement26 cited
• 2014Can We Still be Friends? The Role of Exit Conversations in Facilitating Post‐Exit Relationships21 cited
• 1995Exit interviews in hotels: making them a more powerful management tool20 cited
• 1999Willingness to Report Unethical Behavior in Exit Surveys10 cited