Antecedents and Consequences of User Satisfaction with an e-Learning Portal

Abstract

The study is one of the very few attempts to investigate antecedents and consequences of user satisfaction with an e-learning portal.Building on prior literature, the research model postulates a positive link between overall satisfaction and intention to continue to use an e-learning portal.Data collected from 504 undergraduate students are examined through the Structural Equation Modeling approach with Partial Least Squares (PLS).Empirical findings demonstrate that our research model provides a relatively high explanatory power.Moreover, all associated hypotheses are found to have statistically significance.The implications of this study are noteworthy for both researchers and practitioners.

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