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Perceived Risk in E-Commerce and the Development of Loyalty
16 references·1 citing·45 second hop
Perceived Risk in E-Commerce and the Development of Loyalty (2014)Perceived Risk in E-Commerce and the Deve…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…A quarter century of Culture's Consequences: a review of empirical research incorporating Hofstede's cultural values framework (2006)A quarter century of Culture'…The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The role played by perceived …Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)Culture's Consequences: Compa…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Index Construction with Forma…Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Time Flies When You’re Having…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Measuring the Involvement Construct (1985)Measuring the Involvement Con…Beyond boredom and anxiety (1975)Beyond boredom and anxietyA Review of Psycho- vs. Socio-Linguistics Theories (2015)A Review of Psycho- vs. Socio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Attitudes and Predicting Social Behavior (1980)Self-efficacy mechanism in human agency. 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(1977)E-S-QUAL (2004)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign (1979)Subjective Well-Being (1984)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Upper Echelons Theory: An Update (2007)The weirdest people in the world? 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this work references cited by second hop

References

  • 2012Principles and Practice of Structural Equation Modeling39,065 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models26,283 cited
  • 1995An Integrative Model Of Organizational Trust22,324 cited
  • 2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations21,666 cited
  • 1996The Behavioral Consequences of Service Quality12,400 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model6,061 cited
  • 1985Measuring the Involvement Construct6,020 cited
  • 1975Beyond boredom and anxiety5,708 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 2001Index Construction with Formative Indicators: An Alternative to Scale Development4,805 cited
  • 2000Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage14,763 cited
  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,659 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,330 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,205 cited

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  • 2006A quarter century of Culture's Consequences: a review of empirical research incorporating Hofstede's cultural values framework2,304 cited
  • 2005The role played by perceived usability, satisfaction and consumer trust on website loyalty1,724 cited
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    • 2015A Review of Psycho- vs. Socio-Linguistics Theories2 cited