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Why do online consumers experience information overload? An extension of communication theory
16 references·16 citing·38 second hopsampled
Why do online consumers experience information overload? An extension of communication theory (2016)Why do online consumers experience inform…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…The dark side of information: overload, anxiety and other paradoxes and pathologies (2008)The dark side of information:…The Concept of Information Overload - A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines (2004) (2008)The Concept of Information Ov…Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1 (2007)Assimilation of Enterprise Sy…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…Self-efficacy: the exercise of control (1997)Self-efficacy: the exercise o…Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)Exploring internal stickiness…The Practice of Social Research (1989)The Practice of Social Resear…Task Complexity: A Review and Analysis (1988)Task Complexity: A Review and…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…The Practice of Social Research. (1976)The Practice of Social Resear…The Predictive Sample Reuse Method with Applications (1975)The Predictive Sample Reuse M…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)The magical number seven, plu…Sustainability information overload: Its effect on customers’ greenwashing perceptions, perceived value, and behavioral intentions (2025)Sustainability information ov…Impact of digital technologies on manufacturing firm resilience during COVID-19 pandemic: a PLS-SEM and artificial neural network analysis (2024)Impact of digital technologie…How Blockchain-Enabled Drivers Stimulate Consumers’ Organic Food Purchase Intention: An Integrated Framework of Information Systems Success Model Within Stimulus-Organism-Response Theory in the Context of Vietnam (2024)How Blockchain-Enabled Driver…Virtual shopping: segmenting consumer attitudes towards augmented reality as a shopping tool (2022)Virtual shopping: segmenting …The Role of Information Overload on Consumers’ Online Shopping Behavior (2022)The Role of Information Overl…The Effect of Information Overload, and Social Media Fatigue on Online Consumers Purchasing Decisions: The Mediating Role of Technostress and Information Anxiety (2022)The Effect of Information Ove…Machine Learning, Convergence Digitalization, and the Concentration of Power: Enslavement by Design Using Techno-Biological Behaviors (2022)Machine Learning, Convergence…Investigating the relationship between digital technologies, supply chain integration and firm resilience in the context of COVID-19 (2022)Investigating the relationshi…Internet shopping in the Covid-19 era: Investigating the role of perceived risk, anxiety, gender, culture, and trust in the consumers’ purchasing behavior from a developing country context (2022)Internet shopping in the Covi…Customer’s Choice of Purchasing Channel: Do Channel Characteristic, Brand, and Loyalty Matter When Shopping in Hybrid Retailers? (2021)Customer’s Choice of Purchasi…Abundance (2021)AbundanceThe relationship between information characteristics and information overload at the workplace - a meta-analysis (2020)The relationship between info…Online hotel booking decisions based on price complexity, alternative attractiveness, and confusion (2020)Online hotel booking decision…Being cognizant of the amount of information: Curvilinear relationship between total-information and funding-success of crowdfunding campaigns (2020)Being cognizant of the amount…为什么信息超载损害决策?基于有限认知资源的解释 (2019)为什么信息超载损害决策?基于有限认知资源的解释When is enough, enough? Investigating product reviews and information overload from a consumer empowerment perspective (2019)When is enough, enough? Inves…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)An Evolutionary Theory of Economic Change. (1983)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)A Dynamic Theory of Organizational Knowledge Creation (1994)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)EXPERIMENTAL PSYCHOLOGY (1940)Working Memory (1974)A scaling method for priorities in hierarchical structures (1977)The theory of planned behavior (1991)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Social Cognitive Theory: An Agentic Perspective (2001)Three Approaches to Qualitative Content Analysis (2005)Qualitative research: Methods in the social sciences (2006)Collecting and Interpreting Qualitative Materials (2012)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Content analysis: Method, applications, and issues (1992)BUSINESS RESEARCH METHODS (PHƯƠNG PHÁP NGHIÊN CỨU TRONG KINH DOANH) (2023)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Expectancy–Value Theory of Achievement Motivation (2000)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)
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References

  • 1999Self-Efficacy: The Exercise of Control46,779 cited
  • 1997Self-efficacy: the exercise of control24,284 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 1956The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,773 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1989The Practice of Social Research14,398 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1996Exploring internal stickiness: Impediments to the transfer of best practice within the firm7,834 cited
  • 1976The Practice of Social Research.7,194 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,847 cited
  • 2007Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management13,918 cited
  • 1975The Predictive Sample Reuse Method with Applications2,746 cited
  • 2008The Concept of Information Overload - A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines (2004)2,177 cited
  • 1988

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Task Complexity: A Review and Analysis
1,629 cited
  • 2008The dark side of information: overload, anxiety and other paradoxes and pathologies1,410 cited
  • Cited by

    • 2019When is enough, enough? Investigating product reviews and information overload from a consumer empowerment perspective237 cited
    • 2022Investigating the relationship between digital technologies, supply chain integration and firm resilience in the context of COVID-19172 cited
    • 2022Internet shopping in the Covid-19 era: Investigating the role of perceived risk, anxiety, gender, culture, and trust in the consumers’ purchasing behavior from a developing country context93 cited
    • 2021Abundance61 cited
    • 2025Sustainability information overload: Its effect on customers’ greenwashing perceptions, perceived value, and behavioral intentions53 cited
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    • 2022Virtual shopping: segmenting consumer attitudes towards augmented reality as a shopping tool50 cited
    • 2024Impact of digital technologies on manufacturing firm resilience during COVID-19 pandemic: a PLS-SEM and artificial neural network analysis37 cited
    • 2024How Blockchain-Enabled Drivers Stimulate Consumers’ Organic Food Purchase Intention: An Integrated Framework of Information Systems Success Model Within Stimulus-Organism-Response Theory in the Context of Vietnam32 cited
    • 2022The Role of Information Overload on Consumers’ Online Shopping Behavior31 cited
    • 2021Customer’s Choice of Purchasing Channel: Do Channel Characteristic, Brand, and Loyalty Matter When Shopping in Hybrid Retailers?28 cited
    • 2022The Effect of Information Overload, and Social Media Fatigue on Online Consumers Purchasing Decisions: The Mediating Role of Technostress and Information Anxiety27 cited
    • 2022Machine Learning, Convergence Digitalization, and the Concentration of Power: Enslavement by Design Using Techno-Biological Behaviors26 cited
    • 2020Being cognizant of the amount of information: Curvilinear relationship between total-information and funding-success of crowdfunding campaigns25 cited
    • 2019为什么信息超载损害决策?基于有限认知资源的解释23 cited