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Effects of Customer Value Co-Creation on Customer Loyalty in the Nigerian Service Industry
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Effects of Customer Value Co-Creation on Customer Loyalty in the Nigerian Service Industry (2016)Effects of Customer Value Co-Creation on …Customer value co-creation behavior: Scale development and validation (2012)Customer value co-creation be…Examining the mechanism of the value co-creation with customers (2008)Examining the mechanism of th…Managing the co-creation of value (2007)Managing the co-creation of v…The future of competition: co-creating unique value with customers (2004)The future of competition: co…Relationship marketing practice in relation to different bank ownerships: a study of banks in Hong Kong (2003)Relationship marketing practi…Psychological Implications of Customer Participation in Co-Production (2003)Psychological Implications of…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Selling the dream (1991)Selling the dreamThe use of expert review in component development for customer satisfaction towards e-hailing (2020)The use of expert review in c…Measuring the Involvement Construct (1985)On the Evaluation of Structural Equation Models (1988)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Theory of value co-creation: a systematic literature review (2014)Measuring business model innovation: conceptualization, scale development, and proof of performance (2016)Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A paradigm for examining second-order factor models employing structural equation modeling (2009)Co-creation of tourist experiences: a literature review (2015)Personalization in personalized marketing: Trends and ways forward (2022)Zero defections: quality comes to services. (1990)The Commitment-Trust Theory of Relationship Marketing (1994)MANAGERIAL TIES AND FIRM PERFORMANCE IN A TRANSITION ECONOMY: THE NATURE OF A MICRO-MACRO LINK. (2000)The relationship marketing orientation of Hong Kong financial services industry managers and its links to business performance (2008)Enhancing Performance (2011)The Importance of Guanxi to Multinational Companies in China (2011)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Service-dominant logic: continuing the evolution (2007)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Generalized expectancies for internal versus external control of reinforcement. (1966)Motivation through the design of work: test of a theory (1976)The Behavioral Consequences of Service Quality (1996)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Co-production and customer loyalty in financial services (2007)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Co‐creating unique value with customers (2004)Research Methods in Education (2007)Co-creation experiences: The next practice in value creation (2004)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)Planning in the Wake of Florida Land Scams (1999)Marketing (2012)MARKA GÜVENİ VE MARKA ÖZDEŞLEŞMESİNİN MARKA EVANGELİZMİ ÜZERİNDEKİ ETKİSİ (2020)
this work references cited by second hop

References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 2012Customer value co-creation behavior: Scale development and validation1,675 cited
  • 2003Psychological Implications of Customer Participation in Co-Production1,495 cited
  • 2008Examining the mechanism of the value co-creation with customers271 cited
  • 2003Relationship marketing practice in relation to different bank ownerships: a study of banks in Hong Kong52 cited
  • 1991Selling the dream38 cited

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  • 2020The use of expert review in component development for customer satisfaction towards e-hailing15 cited

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