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Assessment Of Product And Service Attributes And Consumers' Willingness To Pay In The Vacation Ownership Industry Using The Kano Model And Conjoint Analysis
16 references·0 citing·37 second hop
Assessment Of Product And Service Attributes And Consumers' Willingness To Pay In The Vacation Ownership Industry Using The Kano Model And Conjoint Analysis (2011)Assessment Of Product And Service Attribu…Mail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)Value dimensions, perceived v…The Loyalty Effect (2001)The Loyalty EffectMarketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)How to make product developme…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Why Satisfied Customers Defect (1995)Why Satisfied Customers DefectThe Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…A Critical review of consumer satisfaction (1989)A Critical review of consumer…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Conjoint Analysis in Consumer Research: Issues and Outlook (1978)Conjoint Analysis in Consumer…Broadening the Concept of Marketing (1969)Broadening the Concept of Mar…Simultaneous conjoint measurement: A new type of fundamental measurement (1964)Simultaneous conjoint measure…Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Prospect theory: An analysis of decision under risk (1988)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Theory and Methods of Scaling (1958)Conjoint Analysis in Marketing: New Developments with Implications for Research and Practice (1990)Decisions with Multiple Objectives: Preferences and Value Tradeoffs. (1994)Handbook on Constructing Composite Indicators (2005)Handbook on Constructing Composite Indicators: Methodology and User Guide (2008)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. (2004)The Delphi method as a research tool: an example, design considerations and applications (2004)The adequacy of response rates to online and paper surveys: what can be done? (2008)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)E‐satisfaction and e‐loyalty: A contingency framework (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)
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References

  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 1978Conjoint Analysis in Consumer Research: Issues and Outlook3,184 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
  • 1995Why Satisfied Customers Defect2,226 cited
  • 1964Simultaneous conjoint measurement: A new type of fundamental measurement2,008 cited
  • 1969Broadening the Concept of Marketing1,762 cited
  • 1989A Critical review of consumer satisfaction1,522 cited
  • 2001The Loyalty Effect1,406 cited
  • 2005Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour1,354 cited

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1998
How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment
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