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Toward an Understanding of the Mediating Role of "Trust" in Mobile Banking Service: An Empirical Test of Indonesia Case
16 references·13 citing·35 second hop
Toward an Understanding of the Mediating Role of "Trust" in Mobile Banking Service: An Empirical Test of Indonesia Case (2020)Toward an Understanding of the Mediating …Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1 (2007)Assimilation of Enterprise Sy…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Initial Trust Formation in New Organizational Relationships (1998)Initial Trust Formation in Ne…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Capturing OTT users in an emerging market: Insights on quality of OTT service and behavioral intentions through extended technology acceptance model (2024)Capturing OTT users in an eme…A meta-analysis of satisfaction in mobile banking: a contextual examination (2023)A meta-analysis of satisfacti…Mobile banking services quality and its impact on customer satisfaction of Indonesian Islamic banks (2021)Mobile banking services quali…The Successful Adoption of IS in the Tourism Public Sector: The Mediating Effect of Employees’ Trust (2020)The Successful Adoption of IS…Understanding user experiences of online travel review websites for hotel booking behaviours: an investigation of a dual motivation theory (2018)Understanding user experience…THE USE OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) AS THE TECHNOLOGY ACCEPTANCE MODEL (TAM) OF MOBILE BANKING (2018)THE USE OF INFORMATION COMMUN…Online Brand Experience: Drivers and Consequences (2018)Online Brand Experience: Driv…Influencing Factors on the Lending Intention of Online Peer-to-Peer Lending: Lessons from Renrendai.com (2016)Influencing Factors on the Le…Consumers' perceptions of mobile banking continuous usage in Finland and South Africa (2015)Consumers' perceptions of mob…The Use Of M-Payment Services In South Africa: A Value Based Perceptions Approach (2014)The Use Of M-Payment Services…The Relationships among Service Quality, Trust, User Satisfaction and Post-adoption Intentions in M-payment Services (2014)The Relationships among Servi…An Empirical Application of Delone and Mclean Model In Evaluating Decision Support System In The Banking Sector of Oman (2014)An Empirical Application of D…Trust in Mobile Banking Adoption in Malaysia: A Conceptual Framework (2012)Trust in Mobile Banking Adopt…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)From Intentions to Actions: A Theory of Planned Behavior (1985)The theory of planned behavior (1991)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited

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2007
Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1
3,918 cited
  • 1998Initial Trust Formation in New Organizational Relationships3,059 cited
  • Cited by

    • 2018Understanding user experiences of online travel review websites for hotel booking behaviours: an investigation of a dual motivation theory122 cited
    • 2015Consumers' perceptions of mobile banking continuous usage in Finland and South Africa31 cited
    • 2016Influencing Factors on the Lending Intention of Online Peer-to-Peer Lending: Lessons from Renrendai.com24 cited
    • 2023A meta-analysis of satisfaction in mobile banking: a contextual examination22 cited
    • 2012Trust in Mobile Banking Adoption in Malaysia: A Conceptual Framework21 cited
    • 2020The Successful Adoption of IS in the Tourism Public Sector: The Mediating Effect of Employees’ Trust21 cited
    • 2014The Relationships among Service Quality, Trust, User Satisfaction and Post-adoption Intentions in M-payment Services21 cited
    • 2021Mobile banking services quality and its impact on customer satisfaction of Indonesian Islamic banks21 cited
    • 2024Capturing OTT users in an emerging market: Insights on quality of OTT service and behavioral intentions through extended technology acceptance model17 cited
    • 2018THE USE OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) AS THE TECHNOLOGY ACCEPTANCE MODEL (TAM) OF MOBILE BANKING16 cited
    • 2018Online Brand Experience: Drivers and Consequences13 cited
    • 2014The Use Of M-Payment Services In South Africa: A Value Based Perceptions Approach12 cited
    • 2014An Empirical Application of Delone and Mclean Model In Evaluating Decision Support System In The Banking Sector of Oman11 cited