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Consumer showrooming: Value co-destruction
16 references·16 citing·40 second hopsampled
Consumer showrooming: Value co-destruction (2017)Consumer showrooming: Value co-destructionExchange and Power in Social Life (2017)Exchange and Power in Social …Structural Equation Modeling With AMOS (2016)Structural Equation Modeling …Structural Equation Modeling With AMOS (2013)Structural Equation Modeling …Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Common Method Bias in Marketi…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…Service-dominant logic: reactions, reflections and refinements (2006)Service-dominant logic: react…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)The Impact of Technology on t…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Value co-destruction: Review and conceptualization of interactive value formation (2021)Value co-destruction: Review …Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment (2021)Exploring customer experience…Understanding consumers' showrooming behaviour: a stimulus–organism–response (S-O-R) perspective (2020)Understanding consumers' show…Revisiting customer analytics capability for data-driven retailing (2020)Revisiting customer analytics…Reveal or hide? Impact of demonstration on pricing decisions considering showrooming behavior (2020)Reveal or hide? Impact of dem…Is showrooming really so terrible? start understanding showroomers (2020)Is showrooming really so terr…From the store to omnichannel retail: looking back over three decades of research (2020)From the store to omnichannel…A moderated mediating mechanism of omnichannel customer experiences (2020)A moderated mediating mechani…Value co-destruction: a typology of resource misintegration manifestations (2019)Value co-destruction: a typol…The dark side of coopetition: when collaborating with competitors is harmful for company performance (2019)The dark side of coopetition:…Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems (2019)Social contagion of online an…Searching offline and buying online – An analysis of showrooming forms and segments (2019)Searching offline and buying …Complaining practices on social media in tourism: A value co-creation and co-destruction perspective (2019)Complaining practices on soci…Co-creation and co-destruction of service quality through customer-to-customer interactions (2019)Co-creation and co-destructio…Antecedents to consumers’ showrooming behaviour: an integrated TAM-TPB framework (2018)Antecedents to consumers’ sho…Showrooming and retail opportunities: A qualitative investigation via a consumer-experience lens (2017)Showrooming and retail opport…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. 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(1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Structural Equations with Latent Variables (1989)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)Context and leadership: an examination of the nine-factor full-range leadership theory using the Multifactor Leadership Questionnaire (2003)Covariance-Based Structural Equation Modeling in the Journal of Advertising : Review and Recommendations (2017)Treating Unobserved Heterogeneity in PLS-SEM: A Multi-method Approach (2017)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 2016Structural Equation Modeling With AMOS4,644 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 2013Structural Equation Modeling With AMOS3,959 cited
  • 2012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies3,045 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited

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  • 2006Service-dominant logic: reactions, reflections and refinements1,868 cited
  • 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda1,795 cited
  • Cited by

    • 2019Complaining practices on social media in tourism: A value co-creation and co-destruction perspective244 cited
    • 2019Co-creation and co-destruction of service quality through customer-to-customer interactions145 cited
    • 2021Value co-destruction: Review and conceptualization of interactive value formation134 cited
    • 2019Value co-destruction: a typology of resource misintegration manifestations130 cited
    • 2017Showrooming and retail opportunities: A qualitative investigation via a consumer-experience lens112 cited
    • 2019The dark side of coopetition: when collaborating with competitors is harmful for company performance110 cited
    • 2020Understanding consumers' showrooming behaviour: a stimulus–organism–response (S-O-R) perspective107 cited
    • 2021Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment106 cited
    • 2018Antecedents to consumers’ showrooming behaviour: an integrated TAM-TPB framework104 cited
    • 2020From the store to omnichannel retail: looking back over three decades of research102 cited
    • 2019Searching offline and buying online – An analysis of showrooming forms and segments101 cited
    • 2020A moderated mediating mechanism of omnichannel customer experiences100 cited
    • 2020Revisiting customer analytics capability for data-driven retailing95 cited
    • 2020Is showrooming really so terrible? start understanding showroomers84 cited
    • 2020Reveal or hide? Impact of demonstration on pricing decisions considering showrooming behavior73 cited
    • 2019Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems73 cited