Voluntary Work‐related Technology Use during Non‐work Time: A Narrative Synthesis of Empirical Research and Research Agenda

Svenja Schlachter · Almuth McDowall · Mark Cropley · Ilke Inceoglu

231 citations0/0 files storedInternational Journal of Management Reviews

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Cyberloafing and Workplace Behavior Work-Family Balance Challenges Technostress in Professional Settings

Abstract

Abstract The Internet and mobilization of information and communication technologies (ICTs) have made non‐manual work increasingly portable and remotely accessible. As a result, a considerable number of employees use their ICTs to engage in work‐related tasks during designated non‐work time, even without contractual obligation. However, existing research on such voluntary work‐related ICT use remains fragmented and spread across disciplines. The authors conducted a narrative review of 56 studies to identify themes in existing research, synthesize the evidence base and identify gaps in understanding. They identify five themes: (1) Social‐normative organizational context, (2) Job‐related characteristics and work processes, (3) Person characteristics, (4) Designated non‐work time and well‐being, and (5) Empowerment/Enslavement Paradox. A conceptual model of voluntary ICT use is developed by integrating the identified themes with existing organizational research, outlining the relationships between the identified themes and voluntary ICT use. The discussion emphasizes the need for more conceptual clarity on voluntary ICT use and related constructs, and for the integration of different disciplines and methodological approaches to advance knowledge in the field. The authors further identify person‐centred research as a critical future avenue to explore different ICT user types. Additionally, more research into the mechanisms and moderating influences regarding voluntary ICT use and its outcomes is considered advisable to advance knowledge on the Empowerment/Enslavement Paradox and its potential resolution. The paper concludes with preliminary implications to inform practice, addressing the need for employers to provide control over voluntary ICT use and employees enacting this control.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 231 citations exist upstream.

References

2003User Acceptance of Information Technology: Toward A Unified View1 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 2001The job demands-resources model of burnout.1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign 2008Technology Acceptance Model 3 and a Research Agenda on Interventions 1985Sources of Conflict between Work and Family Roles 1992The Duality of Technology: Rethinking the Concept of Technology in Organizations 2006Systematic Reviews in the Social Sciences

Cited by

2018Systematically reviewing remote e-workers’ well-being at work: a multidimensional approach 2020Impact of technostress on academic productivity of university students 2018All wired, all tired? Work-related ICT-use outside work hours and work-to-home conflict: The role of integration preference, integration norms and work demands 2021Reimagining e-leadership for reconfigured virtual teams due to Covid-19 2021Utilization and development of systematic reviews in management research: What do we know and where do we go from here?

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.