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Customer knowledge sharing, creativity and value co-creation

16 references·10 citing·38 second hop

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References

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1987Dimensions of Consumer Expertise4,373 cited
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1995

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Building Service Relationships: It's all about Promises

1,037 cited

2002Customers As Innovators: A New Way to Create Value1,031 cited

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2020Perceived service innovation in non-profit sports clubs: the antecedents and consequence23 cited
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