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Turning brand credibility into positive word-of-mouth: integrating the signaling and social identity perspectives
16 references·16 citing·45 second hopsampled
Turning brand credibility into positive word-of-mouth: integrating the signaling and social identity perspectives (2018)Turning brand credibility into positive w…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…The Social Identity Theory of Intergroup Behavior (2004)The Social Identity Theory of…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …An Integrative Theory of Intergroup Conflict (2000)An Integrative Theory of Inte…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Rediscovering the Social Group: A Self‐Categorization Theory (1987)Rediscovering the Social Grou…Psychology of intergroup relations (1986)Psychology of intergroup rela…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…The Social psychology of intergroup relations (1979)The Social psychology of inte…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Back-Translation for Cross-Cultural Research (1970)Back-Translation for Cross-Cu…Multiple mediating effects in the association between hotels’ eco-label credibility and green WOM behavior (2024)Multiple mediating effects in…Humanizing brands in social media: The impact of anthropomorphism on brand identification, engagement, and advocacy (2024)Humanizing brands in social m…Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment (2023)Unlocking luxury purchase int…The impact of LGBT friendliness on sexual minority customers’ perceptions and intentions to stay (2022)The impact of LGBT friendline…The effect of brand experiences and relational benefits on loyalty in the fast-food restaurants (2022)The effect of brand experienc…Social media adoption behaviour: Consumer innovativeness and participation intention (2022)Social media adoption behavio…Impact of brand nostalgia on intention to purchase brand extensions: moderating role of brand attachment (2022)Impact of brand nostalgia on …The effects of advertising ethnic cues on brand love, brand attachment and attitude toward the brand (2021)The effects of advertising et…Perceived brand authenticity and social exclusion as drivers of psychological brand ownership (2021)Perceived brand authenticity …Global symbolic-value orientation and positive electronic word of mouth towards local fashion brands (2021)Global symbolic-value orienta…Customer lifetime value: investigating the factors affecting attitudinal and behavioural brand loyalty (2021)Customer lifetime value: inve…An empirical investigation of the factors affecting customer lifetime value (2021)An empirical investigation of…The impact of subjective norms, eWOM and perceived brand credibility on brand equity: application to the higher education sector (2020)The impact of subjective norm…Drivers of brand credibility in consumer evaluation of global brands and domestic brands in an emerging market context (2020)Drivers of brand credibility …A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention (2020)A study of antecedents and ou…Does online service failure matter to offline customer loyalty in the integrated multi-channel context? The moderating effect of brand strength (2018)Does online service failure m…Illusion and well-being: A social psychological perspective on mental health. (1988)Social Identity Theory and the Organization (1989)The Authoritarian Personality (2001)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. 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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1970Back-Translation for Cross-Cultural Research14,051 cited
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  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
  • 2001

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Accounting for common method variance in cross-sectional research designs.
8,464 cited
  • 1987Rediscovering the Social Group: A Self‐Categorization Theory8,091 cited
  • Cited by

    • 2020A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention287 cited
    • 2021Perceived brand authenticity and social exclusion as drivers of psychological brand ownership62 cited
    • 2018Does online service failure matter to offline customer loyalty in the integrated multi-channel context? The moderating effect of brand strength61 cited
    • 2020Drivers of brand credibility in consumer evaluation of global brands and domestic brands in an emerging market context55 cited
    • 2022Social media adoption behaviour: Consumer innovativeness and participation intention54 cited
    • 2020The impact of subjective norms, eWOM and perceived brand credibility on brand equity: application to the higher education sector50 cited
    • 2021Customer lifetime value: investigating the factors affecting attitudinal and behavioural brand loyalty45 cited
    • 2021An empirical investigation of the factors affecting customer lifetime value42 cited
    • 2023Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment37 cited
    • 2022The effect of brand experiences and relational benefits on loyalty in the fast-food restaurants37 cited
    • 2022The impact of LGBT friendliness on sexual minority customers’ perceptions and intentions to stay28 cited
    • 2021The effects of advertising ethnic cues on brand love, brand attachment and attitude toward the brand25 cited
    • 2021Global symbolic-value orientation and positive electronic word of mouth towards local fashion brands22 cited
    • 2022Impact of brand nostalgia on intention to purchase brand extensions: moderating role of brand attachment22 cited
    • 2024Humanizing brands in social media: The impact of anthropomorphism on brand identification, engagement, and advocacy21 cited
    • 2024Multiple mediating effects in the association between hotels’ eco-label credibility and green WOM behavior21 cited