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M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption
16 references·16 citing·30 second hopsampled
M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption (2018)M‐payment service: Interplay of perceived…The Risk Perception Paradox—Implications for Governance and Communication of Natural Hazards (2012)The Risk Perception Paradox—I…A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction (2011)A Meta-Analysis of Factors Af…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Consumer Trust in an Internet Store: A Cross-Cultural Validation (2006)Consumer Trust in an Internet…Trust in Automation: Designing for Appropriate Reliance (2004)Trust in Automation: Designin…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…The Role of Trust in Organizational Settings (2001)The Role of Trust in Organiza…E-satisfaction: an initial examination (2000)E-satisfaction: an initial ex…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…A model for types and levels of human interaction with automation (2000)A model for types and levels …An Integrative Model of Organizational Trust (1995)An Integrative Model of Organ…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Trust in close relationships. (1985)Trust in close relationships.Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings (1982)Innovation characteristics an…Integrating AI in organizations for value creation through Human-AI teaming: A dynamic-capabilities approach (2024)Integrating AI in organizatio…How Does Perceived Risk and Trust Affect Mobile Banking Adoption? Empirical Evidence from India (2023)How Does Perceived Risk and T…Do perceived risks and benefits impact trust and willingness to adopt CBDCs? (2023)Do perceived risks and benefi…Should I Scan My Face? The Influence of Perceived Value and Trust on Chinese Users’ Intention to Use Facial Recognition Payment (2022)Should I Scan My Face? The In…Factors influencing consumer use of a sport-branded app: the technology acceptance model integrating app quality and perceived enjoyment (2022)Factors influencing consumer …Determinants of Intention to Use e-Wallet: Personal Innovativeness and Propensity to Trust as Moderators (2022)Determinants of Intention to …Customer adoption of p2p mobile payment systems: The role of perceived risk (2022)Customer adoption of p2p mobi…Why do people use mobile payment technologies and why would they continue? An examination and implications from India (2021)Why do people use mobile paym…To continue or not to continue: a structural analysis of antecedents of mobile payment systems in India (2021)To continue or not to continu…MODEL PERCEIVED RISK AND TRUST: E-WOM AND PURCHASE INTENTION (THE ROLE OF TRUST MEDIATING IN ONLINE SHOPPING IN SHOPEE INDONESIA) (2021)MODEL PERCEIVED RISK AND TRUS…Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers’ behavioral intentions (2021)Ghost kitchens on the rise: E…Examining actual consumer usage of E-wallet: A case study of big data analytics (2021)Examining actual consumer usa…Behavioral intention to use cryptocurrency in Malaysia: an empirical study (2021)Behavioral intention to use c…Predicting mobile network operators users m-payment intention (2020)Predicting mobile network ope…Assessment of mobile technology use in the emerging market: Analyzing intention to use m-payment services in India (2020)Assessment of mobile technolo…Extending UTAUT2 to Explore Digital Wallet Adoption in Indonesia (2019)Extending UTAUT2 to Explore D…The Commitment-Trust Theory of Relationship Marketing (1994)Not So Different After All: A Cross-Discipline View Of Trust (1998)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Understanding Attitudes and Predicting Social Behavior (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Humans and Automation: Use, Misuse, Disuse, Abuse (1997)Complacency and Bias in Human Use of Automation: An Attentional Integration (2010)Trust in Automation (2014)Engineering Psychology and Human Performance (2015)Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy (2020)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Psychological Safety and Learning Behavior in Work Teams (1999)Information Technology Implementation Research: A Technological Diffusion Approach (1990)New Product Diffusion Models in Marketing: A Review and Directions for Research (1991)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1995An Integrative Model of Organizational Trust10,705 cited
  • 2004Trust in Automation: Designing for Appropriate Reliance6,548 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2000A model for types and levels of human interaction with automation4,175 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 1982Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings3,284 cited
  • 1985Trust in close relationships.3,129 cited
  • 2001The Role of Trust in Organizational Settings2,326 cited
  • 2012The Risk Perception Paradox—Implications for Governance and Communication of Natural Hazards2,093 cited
  • 2011A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction2,043 cited

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2000
E-satisfaction: an initial examination
2,007 cited
  • 2006Consumer Trust in an Internet Store: A Cross-Cultural Validation1,876 cited
  • Cited by

    • 2020Assessment of mobile technology use in the emerging market: Analyzing intention to use m-payment services in India176 cited
    • 2021Why do people use mobile payment technologies and why would they continue? An examination and implications from India144 cited
    • 2022Determinants of Intention to Use e-Wallet: Personal Innovativeness and Propensity to Trust as Moderators140 cited
    • 2021Examining actual consumer usage of E-wallet: A case study of big data analytics137 cited
    • 2022Factors influencing consumer use of a sport-branded app: the technology acceptance model integrating app quality and perceived enjoyment129 cited
    • 2021To continue or not to continue: a structural analysis of antecedents of mobile payment systems in India127 cited
    • 2020Predicting mobile network operators users m-payment intention111 cited
    • 2021MODEL PERCEIVED RISK AND TRUST: E-WOM AND PURCHASE INTENTION (THE ROLE OF TRUST MEDIATING IN ONLINE SHOPPING IN SHOPEE INDONESIA)110 cited
    • 2021Behavioral intention to use cryptocurrency in Malaysia: an empirical study108 cited
    • 2021Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers’ behavioral intentions106 cited
    • 2022Customer adoption of p2p mobile payment systems: The role of perceived risk104 cited
    • 2024Integrating AI in organizations for value creation through Human-AI teaming: A dynamic-capabilities approach101 cited
    • 2023Do perceived risks and benefits impact trust and willingness to adopt CBDCs?89 cited
    • 2023How Does Perceived Risk and Trust Affect Mobile Banking Adoption? Empirical Evidence from India86 cited
    • 2022Should I Scan My Face? The Influence of Perceived Value and Trust on Chinese Users’ Intention to Use Facial Recognition Payment78 cited
    • 2019Extending UTAUT2 to Explore Digital Wallet Adoption in Indonesia74 cited