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Exploring the application of co-design to transformative service research
16 references·16 citing·46 second hopsampled
Exploring the application of co-design to transformative service research (2018)Exploring the application of co-design to…Transformative Service Research (2015)Transformative Service Resear…Service Research Priorities in a Rapidly Changing Context (2015)Service Research Priorities i…Service Innovation: A Service-Dominant Logic Perspective1 (2015)Service Innovation: A Service…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector (2015)Experience-based Co-design an…The meanings of co‐creation (2013)The meanings of co‐creationTransformative service research: An agenda for the future (2012)Transformative service resear…Customer co‐creation in service innovation: a matter of communication? (2012)Customer co‐creation in servi…Benefits of Co-design in Service Design Projects (2011)Benefits of Co-design in Serv…Qualitative Research from Start to Finish (2010)Qualitative Research from Sta…Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…Consumer Cocreation in New Product Development (2010)Consumer Cocreation in New Pr…Co-creation and the new landscapes of design (2008)Co-creation and the new lands…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing User Involvement in Service Innovation (2003)Managing User Involvement in …Competing paradigms in qualitative research. (1994)Competing paradigms in qualit…The well-being outcomes of multi-actor inter-organisational value co-creation and co-destruction within a service ecosystem (2023)The well-being outcomes of mu…Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults (2023)Commentary: Strength-based co…Service design in healthcare: a segmentation-based approach (2022)Service design in healthcare:…How might we evaluate co-design? A literature review on existing practices (2022)How might we evaluate co-desi…Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations (2022)Effect of knowledge search de…Designing energy solutions: a comparison of two participatory design approaches for service innovation (2022)Designing energy solutions: a…Bringing together the whats and hows in the service innovation literature: An integrative framework (2022)Bringing together the whats a…Better together: involving consumers in the ideation, creation and dissemination of transformative value (2022)Better together: involving co…Co-creating Virtual Reality Interventions for Alcohol Prevention: Living Lab vs. Co-design (2021)Co-creating Virtual Reality I…Co-creating dementia care: manoeuvring fractured reflexivity in service design (2021)Co-creating dementia care: ma…Sources and categories of well-being: a systematic review and research agenda (2020)Sources and categories of wel…Rewiring the STEM pipeline - a C-B-E framework to female retention (2020)Rewiring the STEM pipeline - …Co-designing social marketing programs with “bottom of the pyramid” citizens (2020)Co-designing social marketing…Characterizing well-being capabilities in services (2020)Characterizing well-being cap…Bringing the individual into the co-creation of value (2019)Bringing the individual into …A designerly way of analyzing the customer experience (2018)A designerly way of analyzing…The Structure of Scientific Revolutions (1963)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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(2016)Service-dominant logic 2025 (2016)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)Customer experience: fundamental premises and implications for research (2020)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Co-creation experiences: The next practice in value creation (2004)How Business Schools Lost Their Way (2005)The Impact of New Media on Customer Relationships (2010)Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value (2010)Understanding Customer Experience Throughout the Customer Journey (2016)Exploration and Exploitation in Organizational Learning (1991)Sensemaking in Organizations (1996)The Theory of Economic Development (2003)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Designing conceptual articles: four approaches (2020)What is co-creation? 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References

  • 1994Competing paradigms in qualitative research.13,125 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2010Qualitative Research from Start to Finish5,692 cited
  • 2008Co-creation and the new landscapes of design5,552 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
  • 2015Service Research Priorities in a Rapidly Changing Context1,469 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 2010Consumer Cocreation in New Product Development1,367 cited
  • 2012Transformative service research: An agenda for the future996 cited
  • 2015Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector647 cited
  • 2011Benefits of Co-design in Service Design Projects580 cited
  • 2015Transformative Service Research477 cited
  • 2013The meanings of co‐creation439 cited
  • 2003Managing User Involvement in Service Innovation393 cited
  • 2012

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Customer co‐creation in service innovation: a matter of communication?
354 cited

Cited by

  • 2019Bringing the individual into the co-creation of value54 cited
  • 2020Sources and categories of well-being: a systematic review and research agenda53 cited
  • 2023The well-being outcomes of multi-actor inter-organisational value co-creation and co-destruction within a service ecosystem43 cited
  • 2021Co-creating Virtual Reality Interventions for Alcohol Prevention: Living Lab vs. Co-design39 cited
  • 2018A designerly way of analyzing the customer experience38 cited
  • 2022Designing energy solutions: a comparison of two participatory design approaches for service innovation22 cited
  • 2020Co-designing social marketing programs with “bottom of the pyramid” citizens22 cited
  • 2023Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults22 cited
  • 2022How might we evaluate co-design? A literature review on existing practices21 cited
  • 2022Service design in healthcare: a segmentation-based approach18 cited
  • 2022Bringing together the whats and hows in the service innovation literature: An integrative framework17 cited
  • 2020Rewiring the STEM pipeline - a C-B-E framework to female retention17 cited
  • 2022Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations14 cited
  • 2021Co-creating dementia care: manoeuvring fractured reflexivity in service design14 cited
  • 2020Characterizing well-being capabilities in services13 cited
  • 2022Better together: involving consumers in the ideation, creation and dissemination of transformative value12 cited