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When Multiple Actors' Online Interactions Lead to Value Co-Destruction
16 references·1 citing·37 second hop
When Multiple Actors' Online Interactions Lead to Value Co-Destruction (2018)When Multiple Actors' Online Interactions…Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud (2016)Fake It Till You Make It: Rep…Qualitative data analysis with NVIVO (2014)Qualitative data analysis wit…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Value co-creation in service logic: A critical analysis (2011)Value co-creation in service …Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Co-creation and co-destructio…Case study research: design and methods (2011)Case study research: design a…Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic (2010)Not always co‐creation: intro…Marketing as Value Co-creation Through Network Interaction and Resource Integration (2010)Marketing as Value Co-creatio…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…The future of competition: co-creating unique value with customers (2004)The future of competition: co…The Consequences of Dysfunctional Customer Behavior (2003)The Consequences of Dysfuncti…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Transforming Qualitative Info…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Critical Service Encounters: The Employee's Viewpoint (1994)Critical Service Encounters: …Case Study Research: Design and Methods (1984)Case Study Research: Design a…A study on the influencing factors of value co-destruction behavior in tourism interaction from the perspective of customer subjective fitting (2021)A study on the influencing fa…The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)SCRIPTS, PLANS, GOALS, AND UNDERSTANDING (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Technology Infusion in Service Encounters (2000)Customer repurchase intention (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development (1993)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Knowledge Specialization, Organizational Coupling, and the Boundaries of the Firm: Why Do Firms Know More than They Make? (2001)Case Study Research (2004)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Co-creation experiences: The next practice in value creation (2004)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)Framework analysis: a worked example of a study exploring young people’s experiences of depression (2015)The circular economy umbrella: Trends and gaps on integrating pathways (2017)Depression detection from social network data using machine learning techniques (2018)
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  • 2010Marketing as Value Co-creation Through Network Interaction and Resource Integration408 cited
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    • 2021A study on the influencing factors of value co-destruction behavior in tourism interaction from the perspective of customer subjective fitting13 cited