References

• 1984Attractive Quality and Must-Be Quality3,436 cited
• 1988The House of Quality2,266 cited
• 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
• 2012Quality function deployment1,105 cited
• 2004Seeing things: consumer response to the visual domain in product design971 cited
• 2004The Different Roles of Product Appearance in Consumer Choice *912 cited
• 1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY776 cited
• 2000Integrating Kano's model in the planning matrix of quality function deployment356 cited
• 2011A critical review of techniques for classifying quality attributes in the Kano model343 cited
• 1996THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS334 cited
• 2007Integrating the Kano Model and QFD for Designing New Products249 cited
• 2005Embodied Cognition and New Product Design: Changing Product Form to Influence Brand Categorization *190 cited
• 2008A new fuzzy concept approach for Kano’s model170 cited
• 1995Product Design : A Practical Guide to Systematic Methods of New Product Development163 cited
• 2010Integration of Kano’s Model into quality function deployment (QFD)