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How and when does abusive supervision affect hospitality employees’ service sabotage?
16 references·16 citing·49 second hopsampled
How and when does abusive supervision affect hospitality employees’ service sabotage? (2018)How and when does abusive supervision aff…Social Exchange Theory: An Interdisciplinary Review (2005)Social Exchange Theory: An In…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Perceived supervisor support: Contributions to perceived organizational support and employee retention. (2002)Perceived supervisor support:…CONSEQUENCES OF ABUSIVE SUPERVISION. (2000)CONSEQUENCES OF ABUSIVE SUPER…WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS (1997)WHEN EMPLOYEES FEEL BETRAYED:…Trust and Breach of the Psychological Contract (1996)Trust and Breach of the Psych…Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements (1995)Psychological Contracts in Or…Organizational Images and Member Identification (1994)Organizational Images and Mem…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Social Identity Theory and the Organization (1989)Social Identity Theory and th…Psychological and implied contracts in organizations (1989)Psychological and implied con…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of…Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of…Frustration and aggression. (1939)Frustration and aggression.An empirical study on the dark side of service employees’ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors (2024)An empirical study on the dar…Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation (2023)Abusive supervision and devia…Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory (2023)Abusive supervision and cyber…21st century leadership research in hospitality management: a state-of-the-art systematic literature review (2023)21st century leadership resea…Why do they slack off in teamwork? Understanding frontline hospitality employees’ social loafing when faced with exploitative leadership (2022)Why do they slack off in team…How and when to activate hospitality employees’ organizational citizenship behavior for the environment in South Korea and Vietnam (2022)How and when to activate hosp…Exploitative leadership and service sabotage (2022)Exploitative leadership and s…Work stressors and job outcomes: an empirical investigation of frontline service employees in the Indian hospitality industry (2021)Work stressors and job outcom…When does breach not lead to violation? A dual perspective of psychological contract in hotels in times of crisis (2021)When does breach not lead to …Should I leave this industry? The role of stress and negative emotions in response to an industry negative work event (2021)Should I leave this industry?…Not always co-creating brand: effects of perceived justice on employee brand sabotage behaviours in the hotel industry (2021)Not always co-creating brand:…Employee-fit and turnover intentions: The role of job engagement and psychological contract violation in the hospitality industry (2021)Employee-fit and turnover int…Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees’ self-esteem, turnover intention, and innovative behaviors (2021)Does employee resilience exac…Abusive Supervision, Affective Commitment, Customer Orientation, and Proactive Customer Service Performance: Evidence From Hotel Employees in China (2021)Abusive Supervision, Affectiv…Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry? (2020)Does employee engagement medi…A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions (2020)A diary study of work consequ…The Principles of Psychology (1891)Personality: A Psychological Interpretation (1938)The Psychology of Interpersonal Relations. (1958)Human Aggression (2002)Toward an integrative social identity model of collective action: A quantitative research synthesis of three socio-psychological perspectives. (2008)The Theory of the Leisure Class (2009)Organization and environment (1967)Structural Equations with Latent Variables. (1991)A Review and Synthesis of the Measurement Invariance Literature: Suggestions, Practices, and Recommendations for Organizational Research (2000)The structure of organizations (2000)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)The Social Psychology of Organizations. (1979)Leadership and Performance beyond Expectations (1987)TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)The Social Identity Theory of Intergroup Behavior (2004)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Social Identity and Self-Categorization Processes in Organizational Contexts (2000)Crafting a Job: Revisioning Employees as Active Crafters of Their Work (2001)A Theory of Cognitive Dissonance (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Theory of Social Comparison Processes (1954)The Presentation of Self in Everyday Life. (1956)Emotional Labor in Service Roles: The Influence of Identity (1993)On the meaning of work: A theoretical integration and review (2010)The Presentation of Self in Everyday Life (2023)An Inventory for Measuring Depression (1961)Manual for the State-Trait Anxiety Inventory (1970)Stress, social support, and the buffering hypothesis. (1985)Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales. (1994)Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)The Theory of Social and Economic Organization. (1948)The Norm of Reciprocity: A Preliminary Statement (1960)Exchange and Power in Social Life. (1965)Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. (2007)Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance (2017)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Взаимосвязь статуса занятости и пола с уровнем психологического благополучия (2026)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988Development and validation of brief measures of positive and negative affect: The PANAS scales.32,408 cited
  • 1988Development and validation of brief measures of positive and negative affect: The PANAS scales.31,356 cited
  • 2005Social Exchange Theory: An Interdisciplinary Review10,051 cited
  • 1989Social Identity Theory and the Organization7,973 cited
  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,770 cited
  • 1994Organizational Images and Member Identification4,912 cited
  • 1939Frustration and aggression.3,917 cited
  • 2000CONSEQUENCES OF ABUSIVE SUPERVISION.3,803 cited
  • 1989Psychological and implied contracts in organizations3,695 cited
  • 1995Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements3,451 cited
  • 1996Trust and Breach of the Psychological Contract3,027 cited
  • 1997WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,004 cited
  • 2002Perceived supervisor support: Contributions to perceived organizational support and employee retention.2,946 cited
  • Cited by

    • 2020Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?92 cited
    • 2021Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees’ self-esteem, turnover intention, and innovative behaviors87 cited
    • 2024An empirical study on the dark side of service employees’ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors87 cited
    • 2021Should I leave this industry? The role of stress and negative emotions in response to an industry negative work event64 cited
    • 2021Employee-fit and turnover intentions: The role of job engagement and psychological contract violation in the hospitality industry56 cited
    • 2022Exploitative leadership and service sabotage56 cited
    • 202321st century leadership research in hospitality management: a state-of-the-art systematic literature review50 cited
    • 2022How and when to activate hospitality employees’ organizational citizenship behavior for the environment in South Korea and Vietnam47 cited
    • 2021Abusive Supervision, Affective Commitment, Customer Orientation, and Proactive Customer Service Performance: Evidence From Hotel Employees in China40 cited
    • 2023Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory38 cited
    • 2022Why do they slack off in teamwork? Understanding frontline hospitality employees’ social loafing when faced with exploitative leadership34 cited
    • 2021Work stressors and job outcomes: an empirical investigation of frontline service employees in the Indian hospitality industry33 cited
    • 2023Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation33 cited
    • 2020A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions32 cited
    • 2021When does breach not lead to violation? A dual perspective of psychological contract in hotels in times of crisis30 cited
    • 2021Not always co-creating brand: effects of perceived justice on employee brand sabotage behaviours in the hotel industry29 cited