SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Innovation and Co-Creation Process within a Service Context: A Matter of Choice or Necessity?
16 references·0 citing·36 second hop
Innovation and Co-Creation Process within a Service Context: A Matter of Choice or Necessity? (2018)Innovation and Co-Creation Process within…Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy (2012)Marketing meets Web 2.0, soci…Value Creation and Value Capture: A Multilevel Perspective (2007)Value Creation and Value Capt…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …The Empirics of Growth: An Update (2003)The Empirics of Growth: An Up…Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Open Innovation: The New Impe…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Innovation Management And New Product Development (2002)Innovation Management And New…Innovation in services (1997)Innovation in servicesCapitalism, Socialism and Democracy (1997)Capitalism, Socialism and Dem…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…Service management and marketing: managing the moments of truth in service competition (1990)Service management and market…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Creative Response in Economic History (1947)The Creative Response in Econ…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Specification Tests in Econometrics (1978)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Model Innovation: Opportunities and Barriers (2009)The Business Model: Recent Developments and Future Research (2011)Toward a Comparative Institutional Analysis (2002)Structural Holes and Good Ideas (2004)Firm Innovation in Emerging Markets: The Role of Finance, Governance, and Competition (2011)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Dynamic capabilities and strategic management (1997)The Promise of Entrepreneurship as a Field of Research (2000)Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)Understanding Relationship Marketing Outcomes (2002)
this work references cited by second hop

References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1997Capitalism, Socialism and Democracy15,265 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2003Open Innovation: The New Imperative for Creating and Profiting from Technology9,367 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,422 cited
  • 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
  • 1947The Creative Response in Economic History1,839 cited
  • 1997Innovation in services1,798 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions1,518 cited
  • 2007Value Creation and Value Capture: A Multilevel Perspective1,488 cited
  • 2002Innovation Management And New Product Development1,373 cited
  • 2012Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,094 cited
  • 2003The Empirics of Growth: An Update965 cited
  • Cited by

    No citing works inside the corpus for this window.