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A Comparative Study on Conventional versus Immersive Service Prototyping (VR, AR, MR)
8 references·2 citing·43 second hop
A Comparative Study on Conventional versus Immersive Service Prototyping (VR, AR, MR) (2018)A Comparative Study on Conventional versu…Validation of Product-Service Systems – A Prototyping Approach (2014)Validation of Product-Service…Representing Future Situations of Service : Prototyping in Service Design (2014)Representing Future Situation…Spark Innovation through Empathic Design (2011)Spark Innovation through Empa…Avatar-based innovation: Consequences of the virtual co-creation experience (2010)Avatar-based innovation: Cons…Towards a Framework for Evaluating Immersive Business Models: Evaluating Service Innovations in Second Life (2008)Towards a Framework for Evalu…Prototyping (2005)PrototypingModeling business processes with simulation tools (2005)Modeling business processes w…How to Design a Service (1982)How to Design a ServiceEntwicklung kooperativer Dienstleistungen durch Service Prototyping (2019)Entwicklung kooperativer Dien…A Proposed Research Framework and Model for Service Prototyping (2018)A Proposed Research Framework…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Ways of Seeing the Design Material of Service (2016)Creating Competitive Advantage from Services (2017)Service design visualization tools for supporting servitization in a machine tool manufacturer (2018)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Understanding users’ motivations to engage in virtual worlds: A multipurpose model and empirical testing (2011)Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis (2013)The influence of identity-driven customer engagement on purchase intention (2019)Introduction to Product/Service-System Design (2009)Industrial Product-Service Systems—IPS 2 (2010)A review of product–service systems design methodologies (2011)Development of a Novel Co-Creative Framework for Redesigning Product Service Systems (2016)Co-creation in the Early Stage of Product-service System Development (2017)Smart Service Engineering (2019)Cargo Cult: Strange Stories of Desire from Melanesia and Beyond (1994)Prototyping and enacting services : Lessons learned from human-centered methods (2007)Conceptualising Prototypes in Service Design (2010)Designing Robots in the Wild: In situ Prototype Evaluation for a Break Management Robot (2014)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)How can virtual communities create value for business? (2009)Forward to the past: Lessons for the future of e-government from the story so far (2012)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)What Is Agency? (1998)Understanding Customer Experience Throughout the Customer Journey (2016)Innovation in services (1997)How to Sustain the Customer Experience: (2007)On value and value co-creation: A service systems and service logic perspective (2008)Business process improvement (1991)Reengineering the corporation: A manifesto for business revolution (1994)Integrating simulation in organizational design studies (1999)Business process modelling and analysis using discrete-event simulation (2002)PROPOSED BUSINESS PROCESS IMPROVEMENT MODEL WITH INTEGRATED CUSTOMER EXPERIENCE MANAGEMENT (2011)DEVELOPING INNOVATION CAPABILITY IN ORGANISATIONS: A DYNAMIC CAPABILITIES APPROACH (2001)Responsive and Proactive Market Orientation and New‐Product Success* (2004)Socio-technical systems: From design methods to systems engineering (2010)Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews (1985)New service development: a review of the literature and annotated bibliography (1998)Customer experience: fundamental premises and implications for research (2020)
this work references cited by second hop

References

  • 1982How to Design a Service1,077 cited
  • 2011Spark Innovation through Empathic Design790 cited
  • 2010Avatar-based innovation: Consequences of the virtual co-creation experience161 cited
  • 2005Prototyping58 cited
  • 2014Representing Future Situations of Service : Prototyping in Service Design55 cited
  • 2005Modeling business processes with simulation tools50 cited
  • 2014Validation of Product-Service Systems – A Prototyping Approach44 cited
  • 2008Towards a Framework for Evaluating Immersive Business Models: Evaluating Service Innovations in Second Life39 cited

Cited by

  • 2018A Proposed Research Framework and Model for Service Prototyping16 cited
  • 2019Entwicklung kooperativer Dienstleistungen durch Service Prototyping14 cited

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