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Relationships between Hofstede's cultural dimensions and tourist satisfaction: A cross-country cross-sample examination
16 references·16 citing·31 second hopsampled
Relationships between Hofstede's cultural dimensions and tourist satisfaction: A cross-country cross-sample examination (2018)Relationships between Hofstede's cultural…The impact of the perception of risk on international travellers (2007)The impact of the perception …Evaluating a servicescape: the effect of cognition and emotion (2004)Evaluating a servicescape: th…Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)Culture's Consequences: Compa…Convergence and divergence in consumer behavior: implications for international retailing (2002)Convergence and divergence in…The role of national culture in international marketing research (2001)The role of national culture …Culture, Self-Identity, and Work. (1995)Culture, Self-Identity, and W…Cultures and Organizations: Software of the Mind. (1993)Cultures and Organizations: S…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …A Critical review of consumer satisfaction (1989)A Critical review of consumer…The Effect of National Culture on the Choice of Entry Mode (1988)The Effect of National Cultur…Culture's Consequences: International Differences in Work-Related Values. (1983)Culture's Consequences: Inter…Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: Inter…A Phenomenology of Tourist Experiences (1979)A Phenomenology of Tourist Ex…The nature of human values (1973)The nature of human valuesVariations in Value Orientations. (1961)Variations in Value Orientati…Variations in Value Orientations (1961)Variations in Value Orientati…C2C E-Commerce Platform Trust from the Seller’s Perspective Based on Institutional Trust Theory and Cultural Dimension Theory (2025)C2C E-Commerce Platform Trust…Green Consumerism: A Cross-Cultural Linguistic and Sentiment Analysis of Sustainable Consumption Discourse on Twitter (X) (2024)Green Consumerism: A Cross-Cu…Effect of Organizational Values on Employee Performance at County Governments in Kenya: A Case of Meru County (2024)Effect of Organizational Valu…Celebrity endorsement in tourism: Attention, emotional arousal and familiarity (2023)Celebrity endorsement in tour…Online service failure: how consumers from emerging countries react and complain (2022)Online service failure: how c…Fostering customer loyalty across countries in hospitality and tourism: a meta-analysis of cultural values as moderators (2022)Fostering customer loyalty ac…Effects of Psychological Benefits of Greenness on Airlines’ Customer Experiential Satisfaction, Service Fairness, Alternative Attractiveness, and Switching Intention (2022)Effects of Psychological Bene…A Tale of Two Cultural Values in Airbnb: Long-Term Orientation and Indulgence (2022)A Tale of Two Cultural Values…‘Green’ practices and value co-creation: does guest culture make a difference? (2022)‘Green’ practices and value c…Understanding the perceived satisfaction and revisiting intentions of lodgers in a restricted service scenario: evidence from the hotel industry in quarantine (2021)Understanding the perceived s…Hofstede's individual-level indulgence dimension: Scale development and validation (2021)Hofstede's individual-level i…Expanding the Task-Dominant Value Cocreation Narrative: The Role of Consumer Expertise and Social and Mental Processes (2021)Expanding the Task-Dominant V…Developing and validating a Chinese cultural value scale in tourism (2021)Developing and validating a C…Construction of Leisure Consumer Loyalty from Cultural Identity—A Case of Cantonese Opera (2021)Construction of Leisure Consu…Evaluating domestic bias on airline passengers’ ratings: The moderating effect of cultural value orientation (2020)Evaluating domestic bias on a…The joint effect of consumer and service providers’ culture on online service evaluations: A response surface analysis (2019)The joint effect of consumer …Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The Social Construction of Reality (1967)Staged Authenticity: Arrangements of Social Space in Tourist Settings (1973)The Tourist: A New Theory of the Leisure Class. (1977)Measuring Experience Economy Concepts: Tourism Applications (2007)Development of a Scale to Measure Memorable Tourism Experiences (2010)Exploring the essence of memorable tourism experiences (2011)Journal of International Business Studies (1975)The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments (1977)The theory and practice of econometrics (1986)The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances (1998)INTERNATIONAL EXPANSION BY NEW VENTURE FIRMS: INTERNATIONAL DIVERSITY, MODE OF MARKET ENTRY, TECHNOLOGICAL LEARNING, AND PERFORMANCE. (2000)Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria (1994)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)The weirdest people in the world? (2010)Upper Echelons Theory: An Update (2007)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Framing Processes and Social Movements: An Overview and Assessment (2000)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)Culture in Action: Symbols and Strategies (1986)Individualism and collectivism: Cross-cultural perspectives on self-ingroup relationships. (1988)A Theory of Cultural Values and Some Implications for Work (1999)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)
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References

  • 2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations21,666 cited
  • 1981Culture's Consequences: International Differences in Work-Related Values20,532 cited
  • 1993Cultures and Organizations: Software of the Mind.17,690 cited
  • 1983Culture's Consequences: International Differences in Work-Related Values.15,062 cited
  • 1973The nature of human values10,141 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1988The Effect of National Culture on the Choice of Entry Mode6,253 cited
  • 1961Variations in Value Orientations.2,816 cited
  • 1979A Phenomenology of Tourist Experiences2,216 cited
  • 1989A Critical review of consumer satisfaction1,522 cited
  • 1961Variations in Value Orientations1,508 cited
  • 1995Culture, Self-Identity, and Work.842 cited
  • 2001The role of national culture in international marketing research810 cited
  • 2007The impact of the perception of risk on international travellers691 cited
  • 2002Convergence and divergence in consumer behavior: implications for international retailing657 cited

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2004
Evaluating a servicescape: the effect of cognition and emotion
500 cited

Cited by

  • 2023Celebrity endorsement in tourism: Attention, emotional arousal and familiarity109 cited
  • 2021Hofstede's individual-level indulgence dimension: Scale development and validation81 cited
  • 2021Developing and validating a Chinese cultural value scale in tourism52 cited
  • 2021Understanding the perceived satisfaction and revisiting intentions of lodgers in a restricted service scenario: evidence from the hotel industry in quarantine34 cited
  • 2022Online service failure: how consumers from emerging countries react and complain28 cited
  • 2019The joint effect of consumer and service providers’ culture on online service evaluations: A response surface analysis26 cited
  • 2020Evaluating domestic bias on airline passengers’ ratings: The moderating effect of cultural value orientation26 cited
  • 2024Green Consumerism: A Cross-Cultural Linguistic and Sentiment Analysis of Sustainable Consumption Discourse on Twitter (X)22 cited
  • 2022Fostering customer loyalty across countries in hospitality and tourism: a meta-analysis of cultural values as moderators21 cited
  • 2021Expanding the Task-Dominant Value Cocreation Narrative: The Role of Consumer Expertise and Social and Mental Processes17 cited
  • 2021Construction of Leisure Consumer Loyalty from Cultural Identity—A Case of Cantonese Opera16 cited
  • 2022‘Green’ practices and value co-creation: does guest culture make a difference?15 cited
  • 2022A Tale of Two Cultural Values in Airbnb: Long-Term Orientation and Indulgence13 cited
  • 2022Effects of Psychological Benefits of Greenness on Airlines’ Customer Experiential Satisfaction, Service Fairness, Alternative Attractiveness, and Switching Intention11 cited
  • 2025C2C E-Commerce Platform Trust from the Seller’s Perspective Based on Institutional Trust Theory and Cultural Dimension Theory8 cited
  • 2024Effect of Organizational Values on Employee Performance at County Governments in Kenya: A Case of Meru County1 cited