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The Trusted Advisor
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  • 2008Measuring the Impact of Knowledge Loss: More Than Ripples on a Pond?114 cited
  • 2019Tell me a story: The role of narrative transportation and the C-suite in B2B advertising74 cited
  • 2006I love my accountants – they're wonderful: understanding customer delight in the professional services arena64 cited
  • 201725 years since ‘P2’: Taking stock and charting the future of professional firms58 cited
  • 2013Survival of the fittest: Technical assistance, survival and growth of small businesses and implications for public policy57 cited
  • 2007Research on trust: a bibliography and brief bibliometric analysis of the special issue submissions53 cited
  • 2010Executive coaching: A critical review and recommendations for advancing the practice.44 cited
  • 2009Knowledge transfer across permeable boundaries: An empirical study of clients’ decisions to involve management consultants40 cited
  • 2007The Consultant-Client Interface - A Theoretical Introduction to the Hot Spot of Management Consulting38 cited
  • 2011Let ' s talk35 cited
  • 2013Employees and change initiatives: intrinsic rewards and feeling valued35 cited
  • 2011Consultant‐client relationship: one of the secrets to effective organizational change?33 cited
  • 2014Establishing HR Professionals’ Influence and Credibility: Lessons from the Capital Markets and Investment Banking Sector

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32 cited
  • 2007The guru's gusto: management fashion, performance and taste27 cited
  • 2007THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP, FOLLOWER TRUST, TEAM COMMITMENT AND UNIT EFFECTIVENESS25 cited
  • 2010Executive consulting under pressure: A case study.23 cited