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Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction
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Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction (2019)Self-identification with a heritage touri…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…A Primer on Partial Least Squares Structural Equation Modeling (2013)A Primer on Partial Least Squ…Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Customer Engagement: Explorin…Customer Engagement (2011)Customer EngagementAntecedents of Tourists’ Loyalty to Mauritius (2011)Antecedents of Tourists’ Loya…Demystifying customer brand engagement: Exploring the loyalty nexus (2010)Demystifying customer brand e…Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Engagement, telepresence and …The Process of Customer Engagement: A Conceptual Framework (2008)The Process of Customer Engag…Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Examining the structural rela…How destination image and evaluative factors affect behavioral intentions? (2006)How destination image and eva…Narrative Processing: Building Consumer Connections to Brands (2004)Narrative Processing: Buildin…You Are What They Eat: The Influence of Reference Groups on Consumers’ Connections to Brands (2003)You Are What They Eat: The In…An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)An examination of the effects…Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination (2000)Tourist Satisfaction with Mal…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The Commitment-Trust Theory of Relationship Marketing (1994)Evolving to a New Dominant Logic for Marketing (2003)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Customer engagement: the construct, antecedents, and consequences (2016)Advances in Consumer Research (2025)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer value: The next source for competitive advantage (1997)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Destination image and tourist loyalty: A meta-analysis (2013)Use of partial least squares (PLS) in strategic management research: a review of four recent studies (1999)A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)\nThe use of partial least squares path modeling in international marketing (2009)The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications (2012)Minimum sample size estimation in PLS‐SEM: The inverse square root and gamma‐exponential methods (2016)Covariance-Based Structural Equation Modeling in the Journal of Advertising : Review and Recommendations (2017)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 2011Customer Engagement3,657 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 2003An examination of the effects of motivation and satisfaction on destination loyalty: a structural model3,379 cited
  • 2013A Primer on Partial Least Squares Structural Equation Modeling2,941 cited
  • 2006How destination image and evaluative factors affect behavioral intentions?2,587 cited
  • 2007Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach2,385 cited
  • 2012Customer Engagement: Exploring Customer Relationships Beyond Purchase2,086 cited
  • 2003You Are What They Eat: The Influence of Reference Groups on Consumers’ Connections to Brands1,538 cited
  • 2010Demystifying customer brand engagement: Exploring the loyalty nexus1,414 cited
  • 2004Narrative Processing: Building Consumer Connections to Brands1,397 cited
  • 2008The Process of Customer Engagement: A Conceptual Framework1,365 cited
  • 2009Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives

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1,310 cited
  • 2000Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination1,271 cited
  • 2011Antecedents of Tourists’ Loyalty to Mauritius1,263 cited
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