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Hospitality Retail Management: A Unit Manager's Guide
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Hospitality Retail Management: A Unit Manager's Guide (2009)Hospitality Retail Management: A Unit Man…Emerging sustainability themes in the hospitality sector: A bibliometric analysis (2025)Emerging sustainability theme…SUSTAINABILITY IN THE MALAYSIAN FOOD AND BEVERAGE INDUSTRY: MANAGING EMPLOYEE RETENTION THROUGH PERCEIVED ORGANISATIONAL SUPPORT AND TURNOVER INTENTION (2022)SUSTAINABILITY IN THE MALAYSI…The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes (2016)The influence of restaurant c…Staff turnover in hotels: Exploring the quadratic and linear relationships (2015)Staff turnover in hotels: Exp…Investigating Factors that Influence Employees’ Turnover Intention: A Review of Existing Empirical Works (2015)Investigating Factors that In…Interaction in research and the importance of exercising hospitality within the academic environment (2015)Interaction in research and t…Exploring the antecedents of intentions to leave the job: The case of luxury hotel staff (2013)Exploring the antecedents of …Personal attributes associated with successful management in the hospitality industry - a pilot study in licensed retail operations (2010)Personal attributes associate…A new landlord? A study of the changing demands on the UK public house manager (2004)A new landlord? A study of th…Employee induction in licensed retail organisations (2002)Employee induction in license…Stressful life events, personality, and health: An inquiry into hardiness. (1979)The Competent Manager: A Model for Effective Performance (1982)Emotional Intelligence: Why It Can Matter More Than IQ (1995)Core Personnel and Development (2000)Hospitality services management (2000)Effects of Poor Training and Development on the Work Performance of the Fast Food Employees in Cape Town (2013)Human Resource Management in the Hospitality Industry (2019)Job characteristics and staying engaged in work of nurses: Empirical evidence from Malaysia (2019)Assessing perceived job quality among seasonal tourism workers: The case of Rimini, Italy (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural Equations with Latent Variables. 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A double-edged sword study (2023)Towards a theoretical understanding (2001)In Search of Hospitality: Theoretical Perspectives and Debates20021In Search of Hospitality: Theoretical Perspectives and Debates. Oxford: Butterworth‐Heinemann 2001. 300 pp., ISBN: ISBN: 0 7506 5431 7 £19.99 (2002)Theorizing hospitality (2011)Nature of Prejudice (1954)Handbook of Industrial and Organizational Psychology. (1977)The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model (2020)Building better employer brands through employee social media competence and online social capital (2021)Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda (2023)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates? (2021)Workplace Incivility and Turnover Intention in Organizations: A Meta-Analytic Review (2021)Making sense of Cronbach's alpha (2011)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)When to use and how to report the results of PLS-SEM (2018)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field (2010)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)DEVELOPMENT GUIDELINES FOR SENIOR EXECUTIVE COMPETENCIES TOWARD THE ROLE OF GENERAL MANAGER IN FIVE-STAR INTERNATIONAL HOTELS IN BANGKOK (2025)The reputation of the UK licensee: an attempt to offer a balanced view (2006)Comparing nightclub customers’ preferences in existing and emerging markets (2007)The public house and its role in society's margins (2011)
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Cited by

  • 2013Exploring the antecedents of intentions to leave the job: The case of luxury hotel staff110 cited
  • 2015Investigating Factors that Influence Employees’ Turnover Intention: A Review of Existing Empirical Works103 cited
  • 2016The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes98 cited
  • 2015Staff turnover in hotels: Exploring the quadratic and linear relationships54 cited
  • 2002Employee induction in licensed retail organisations34 cited
  • 2025Emerging sustainability themes in the hospitality sector: A bibliometric analysis26 cited
  • 2004A new landlord? A study of the changing demands on the UK public house manager10 cited
  • 2015Interaction in research and the importance of exercising hospitality within the academic environment5 cited
  • 2010Personal attributes associated with successful management in the hospitality industry - a pilot study in licensed retail operations1 cited
  • 2022SUSTAINABILITY IN THE MALAYSIAN FOOD AND BEVERAGE INDUSTRY: MANAGING EMPLOYEE RETENTION THROUGH PERCEIVED ORGANISATIONAL SUPPORT AND TURNOVER INTENTION1 cited

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