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Actor Engagement in Networks: Defining the Conceptual Domain
16 references·16 citing·40 second hopsampled
Actor Engagement in Networks: Defining the Conceptual Domain (2019)Actor Engagement in Networks: Defining th…Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Consumer Brand Engagement in …Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Customer Engagement: Explorin…Customer Engagement (2011)Customer EngagementConsumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer engagement in a virt…It's all B2B…and beyond: Toward a systems perspective of the market (2010)It's all B2B…and beyond: Towa…Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Explicating dynamic capabilit…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)The Measurement of Engagement…Institutions and organizations (1995)Institutions and organizationsThe Logic of Practice (1990)The Logic of PracticeDeveloping Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…The Constitution of Society. Outline of the Theory of Structuration (1984)The Constitution of Society. …Shaping Circular Service Ecosystems (2023)Shaping Circular Service Ecos…Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context (2023)Advancing Public Service Logi…It is Really Not a Game: An Integrative Review of Gamification for Service Research (2022)It is Really Not a Game: An I…Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey (2022)Digital content marketing in …Value co-creation in industrial AI: The interactive role of B2B supplier, customer and technology provider (2021)Value co-creation in industri…Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review (2021)Strategic use of social media…Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness (2021)Quality of channel integratio…Consumers’ technology-facilitated brand engagement and wellbeing: Positivist TAM/PERMA- vs. Consumer Culture Theory perspectives (2021)Consumers’ technology-facilit…#COVID-19: Forms and drivers of social media users’ engagement behavior toward a global crisis (2021)#COVID-19: Forms and drivers …Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda (2020)Service Ecosystem Design: Pro…Digital ecosystem and consumer engagement: A socio-technical perspective (2020)Digital ecosystem and consume…A meta‐analysis of customer engagement behaviour (2020)A meta‐analysis of customer e…The rise of smart consumers: role of smart servicescape and smart consumer experience co-creation (2019)The rise of smart consumers: …Collective engagement in organizational settings (2019)Collective engagement in orga…Advancing social media driven sales research: Establishing conceptual foundations for B-to-B social selling (2019)Advancing social media driven…A Decade of Customer Engagement Research in Hospitality and Tourism: A Systematic Review and Research Agenda (2019)A Decade of Customer Engageme…The measurement of experienced burnout (1981)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Burnout and Engagement in University Students (2002)Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work. (2003)Burnout: 35 years of research and practice (2009)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Flow: the psychology of optimal experience (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Understanding Customer Experience Throughout the Customer Journey (2016)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Dynamic capabilities and strategic management (1997)Business Models, Business Strategy and Innovation (2009)The Business Model: Recent Developments and Future Research (2011)Understanding digital transformation: A review and a research agenda (2019)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Service-dominant logic 2025 (2016)Designing conceptual articles: four approaches (2020)International Norm Dynamics and Political Change (1998)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Cognitive Theory: An Agentic Perspective (2001)Narrative configuration in qualitative analysis (1995)Reconceptualizing Organizational Routines as a Source of Flexibility and Change (2003)The Practice Turn in Contemporary Theory (2005)Social Capital: Prospects for a New Concept (2002)Organizing and the Process of Sensemaking (2005)Why would corporations behave in socially responsible ways? an institutional theory of corporate social responsibility (2007)
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References

  • 1984The Constitution of Society. Outline of the Theory of Structuration21,160 cited
  • 1990The Logic of Practice17,255 cited
  • 2007Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance16,758 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2002The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach9,998 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1995Institutions and organizations8,003 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2011Customer Engagement3,657 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 2014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation3,261 cited
  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
  • 2012Customer Engagement: Exploring Customer Relationships Beyond Purchase2,086 cited
  • 2016Customer engagement: the construct, antecedents, and consequences

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1,760 cited
  • 2010It's all B2B…and beyond: Toward a systems perspective of the market1,454 cited
  • Cited by

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    • 2019Advancing social media driven sales research: Establishing conceptual foundations for B-to-B social selling246 cited
    • 2021Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review219 cited
    • 2020Digital ecosystem and consumer engagement: A socio-technical perspective199 cited
    • 2021Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness167 cited
    • 2022Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey155 cited
    • 2021Consumers’ technology-facilitated brand engagement and wellbeing: Positivist TAM/PERMA- vs. Consumer Culture Theory perspectives147 cited
    • 2019A Decade of Customer Engagement Research in Hospitality and Tourism: A Systematic Review and Research Agenda135 cited
    • 2019The rise of smart consumers: role of smart servicescape and smart consumer experience co-creation132 cited
    • 2021Value co-creation in industrial AI: The interactive role of B2B supplier, customer and technology provider110 cited
    • 2019Collective engagement in organizational settings98 cited
    • 2023Shaping Circular Service Ecosystems96 cited
    • 2022It is Really Not a Game: An Integrative Review of Gamification for Service Research89 cited
    • 2023Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context81 cited
    • 2021#COVID-19: Forms and drivers of social media users’ engagement behavior toward a global crisis74 cited