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Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
16 references·16 citing·44 second hopsampled
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations (2019)Mediating effects of attitude, subjective…Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology (2016)Mobile payment: Understanding…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings (2010)The influence of user-generat…Understanding consumer acceptance of mobile payment services: An empirical analysis (2009)Understanding consumer accept…A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects (2006)A meta-analysis of the techno…Predicting behavioral intention of choosing a travel destination (2005)Predicting behavioral intenti…Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 1 (2002)Perceived Behavioral Control,…Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics (2001)Satisfaction, Repurchase Inte…E-satisfaction: an initial examination (2000)E-satisfaction: an initial ex…Dineserv: A Tool for Measuring Service Quality in Restaurants (1995)Dineserv: A Tool for Measurin…Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Reassessment of Expectations …The theory of planned behavior (1991)The theory of planned behaviorComparative fit indexes in structural models. (1990)Comparative fit indexes in st…From Intentions to Actions: A Theory of Planned Behavior (1985)From Intentions to Actions: A…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Revenge buying after the lockdown: Based on the SOR framework and TPB model (2023)Revenge buying after the lock…Product specific values and personal values together better explains green purchase (2023)Product specific values and p…Predicting Fintech Innovation Adoption: the Mediator Role of Social Norms and Attitudes (2023)Predicting Fintech Innovation…How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis (2023)How to generate loyalty in mo…Decoding the ChatGPT mystery: A comprehensive exploration of factors driving AI language model adoption (2023)Decoding the ChatGPT mystery:…Customer adoption of p2p mobile payment systems: The role of perceived risk (2022)Customer adoption of p2p mobi…An Empirical Evaluation of Customers’ Adoption of Drone Food Delivery Services: An Extended Technology Acceptance Model (2022)An Empirical Evaluation of Cu…The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic (2021)The impact of hotel attribute…The Evolving Research of Customer Adoption of Digital Payment: Learning from Content and Statistical Analysis of the Literature (2021)The Evolving Research of Cust…Mobile apps for SME business sustainability during COVID-19 and onwards (2021)Mobile apps for SME business …Impacts of COVID-19 on tourists' destination preferences: Evidence from China (2021)Impacts of COVID-19 on touris…Acceptability of mobile stock trading application: A study of young investors in Malaysia (2021)Acceptability of mobile stock…Smart Hotels and Sustainable Consumer Behavior: Testing the Effect of Perceived Performance, Attitude, and Technology Readiness on Word-of-Mouth (2020)Smart Hotels and Sustainable …Predicting the revisit intention of volunteer tourists using the merged model between the theory of planned behavior and norm activation model (2020)Predicting the revisit intent…Human staff vs. service robot vs. fellow customer: Does it matter who helps your customer following a service failure incident? (2020)Human staff vs. service robot…An affective response model for understanding the acceptance of mobile payment systems (2019)An affective response model f…Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding Information Technology Usage: A Test of Competing Models (1995)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)On the Evaluation of Structural Equation Models (1988)Quality, satisfaction and behavioral intentions (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Significance tests and goodness of fit in the analysis of covariance structures. (1980)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)The Behavioral Consequences of Service Quality (1996)The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Qualitative Data Analysis (2008)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)E‐satisfaction and e‐loyalty: A contingency framework (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Satisfaction: a behavioral perspective on the consumer (2010)Self-Efficacy: The Exercise of Control (1999)Theory of reasoned action, theory of planned behavior, and the integrated behavioral model (2008)The dragons of inaction: Psychological barriers that limit climate change mitigation and adaptation. (2011)The Influence of Attitudes on Behavior (2018)Coefficient Alpha and the Internal Structure of Tests (1951)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991The theory of planned behavior90,729 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1985From Intentions to Actions: A Theory of Planned Behavior19,049 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2002Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 17,621 cited
  • 1994Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research3,313 cited
  • 2001Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics2,256 cited
  • 2000E-satisfaction: an initial examination2,007 cited
  • 2006A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects1,656 cited
  • 2016Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology1,371 cited
  • 2009Understanding consumer acceptance of mobile payment services: An empirical analysis1,268 cited
  • 2010The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings

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1,165 cited
  • 2005Predicting behavioral intention of choosing a travel destination1,110 cited
  • 1995Dineserv: A Tool for Measuring Service Quality in Restaurants823 cited
  • Cited by

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    • 2023Predicting Fintech Innovation Adoption: the Mediator Role of Social Norms and Attitudes134 cited
    • 2021Mobile apps for SME business sustainability during COVID-19 and onwards131 cited
    • 2020Predicting the revisit intention of volunteer tourists using the merged model between the theory of planned behavior and norm activation model128 cited
    • 2021The Evolving Research of Customer Adoption of Digital Payment: Learning from Content and Statistical Analysis of the Literature124 cited
    • 2023Product specific values and personal values together better explains green purchase118 cited
    • 2023Revenge buying after the lockdown: Based on the SOR framework and TPB model118 cited
    • 2022Customer adoption of p2p mobile payment systems: The role of perceived risk104 cited
    • 2021The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic98 cited
    • 2022An Empirical Evaluation of Customers’ Adoption of Drone Food Delivery Services: An Extended Technology Acceptance Model91 cited
    • 2023How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis87 cited
    • 2021Acceptability of mobile stock trading application: A study of young investors in Malaysia84 cited
    • 2023Decoding the ChatGPT mystery: A comprehensive exploration of factors driving AI language model adoption84 cited
    • 2020Smart Hotels and Sustainable Consumer Behavior: Testing the Effect of Perceived Performance, Attitude, and Technology Readiness on Word-of-Mouth76 cited