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Customer Churn Prediction in B2B Contexts

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References

2006Relationship quality as a predictor of B2B customer loyalty1,124 cited
2019A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector394 cited
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2014Managing B2B customer churn, retention and profitability122 cited
2014Perceived value in B2B and B2C89 cited
2004Predicting customer behavior in telecommunications81 cited
2014A Two-Phase Clustering Analysis for B2B Customer Segmentation38 cited

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2025Optimized churn prediction using ensemble-based feature selection via second-order cone programming9 cited
2021Customer Churn Prediction in FMCG Sector Using Machine Learning Applications9 cited

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