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Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers
16 references·8 citing·53 second hop
Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers (2019)Moments of care: How interpersonal intera…The rise of inconspicuous consumption (2014)The rise of inconspicuous con…Qualitative Research & Evaluation Methods: Integrating Theory and Practice (2014)Qualitative Research & Evalua…Happiness from Ordinary and Extraordinary Experiences (2013)Happiness from Ordinary and E…What does mindfulness really mean? A canonical perspective (2011)What does mindfulness really …Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels (2011)Understanding the Consumer Ex…An epistemological view of consumer experiences (2010)An epistemological view of co…The rhythm of rapport: Interpersonal synchrony and social perception (2009)The rhythm of rapport: Interp…Luxury brand marketing – The experience is everything! (2009)Luxury brand marketing – The …Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants (2009)Effect of experiential value …The Critical Incident Technique in Service Research (2004)The Critical Incident Techniq…Customer delight in a retail context: investigating delightful and terrible shopping experiences (2004)Customer delight in a retail …The benefits of being present: Mindfulness and its role in psychological well-being. (2003)The benefits of being present…The Contextual and Dialectical Nature of Experiences (2000)The Contextual and Dialectica…Analysis and Interpretation of Qualitative Data in Consumer Research (1994)Analysis and Interpretation o…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Putting Consumer Experience Back into Consumer Research: The Philosophy and Method of Existential-Phenomenology (1989)Putting Consumer Experience B…Conceptualizing customer experience in multi-actor platforms (2024)Conceptualizing customer expe…Unconventional luxury: The reappropriation of time and substance (2023)Unconventional luxury: The re…Pendidikan dan Pelatihan Menghubungkan Teori dan Praktik Mahasiswa sebagai Guest Experiment Business Luxury Hotel di Jakarta (2023)Pendidikan dan Pelatihan Meng…Environmental concern and purchase intention of pre-loved luxury products: a moderated mediation model (2023)Environmental concern and pur…What does luxury really mean to millennial consumers? (2022)What does luxury really mean …Me versus we: The role of luxury brand managers in times of co-creation (2022)Me versus we: The role of lux…Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands (2021)Unraveling the dynamic and co…Exploring Customers’ Luxury Consumption in Restaurants: A Combined Method of Topic Modeling and Three-Factor Theory (2021)Exploring Customers’ Luxury C…A Sanskrit-English dictionary (1891)Mechanisms of mindfulness training: Monitor and Acceptance Theory (MAT) (2016)Mindfulness Interventions (2016)Mind the Hype: A Critical Evaluation and Prescriptive Agenda for Research on Mindfulness and Meditation (2017)The Structure of Scientific Revolutions (1963)Judgment under Uncertainty: Heuristics and Biases (1975)Liberatory Postmodernism and the Reenchantment of Consumption (1995)Metaphors We Live By (2003)Grounded theory, ethnography and phenomenology (2005)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Experiential Marketing (1999)Luxury fashion brand consumers in China: Perceived value, fashion lifestyle, and willingness to pay (2011)From experiential psychology to consumer experience (2014)Sustainable Luxury Marketing: A Synthesis and Research Agenda (2019)Welcome to the experience economy (2019)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 2003The benefits of being present: Mindfulness and its role in psychological well-being.13,438 cited
  • 2014Qualitative Research & Evaluation Methods: Integrating Theory and Practice6,828 cited
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  • 1994Analysis and Interpretation of Qualitative Data in Consumer Research2,938 cited
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  • 2004Customer delight in a retail context: investigating delightful and terrible shopping experiences420 cited
  • 2011Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels398 cited
  • 2013Happiness from Ordinary and Extraordinary Experiences379 cited

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  • 2014The rise of inconspicuous consumption364 cited
  • 2000The Contextual and Dialectical Nature of Experiences288 cited
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    • 2021Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands51 cited
    • 2023Environmental concern and purchase intention of pre-loved luxury products: a moderated mediation model36 cited
    • 2021Exploring Customers’ Luxury Consumption in Restaurants: A Combined Method of Topic Modeling and Three-Factor Theory28 cited
    • 2022Me versus we: The role of luxury brand managers in times of co-creation19 cited
    • 2023Unconventional luxury: The reappropriation of time and substance12 cited
    • 2022What does luxury really mean to millennial consumers?12 cited
    • 2024Conceptualizing customer experience in multi-actor platforms7 cited
    • 2023Pendidikan dan Pelatihan Menghubungkan Teori dan Praktik Mahasiswa sebagai Guest Experiment Business Luxury Hotel di Jakarta0 cited