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Value Co-Creation in Business-to-Business and Business-to-Consumer Service Relationships
16 references·0 citing·47 second hopsampled
Value Co-Creation in Business-to-Business and Business-to-Consumer Service Relationships (2019)Value Co-Creation in Business-to-Business…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Customer value co-creation behavior: Scale development and validation (2012)Customer value co-creation be…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Services Marketing: Integrating Customer Focus Across the Firm (2004)Services Marketing: Integrati…Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Customer Value, Satisfaction,…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)Consumer Switching Costs: A T…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Power analysis and determination of sample size for covariance structure modeling. (1996)Power analysis and determinat…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…Status quo bias in decision making (1988)Status quo bias in decision m…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables. (1991)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. 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(2003)Maps of Bounded Rationality: Psychology for Behavioral Economics (2003)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Social Marketing: An Approach to Planned Social Change (1971)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The Theory of the Estimation of Test Reliability (1937)Measurement and prediction (1950)Theory of Mental Tests (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)Service-dominant logic 2025 (2016)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Designing conceptual articles: four approaches (2020)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Two new Later Stone Age sites from the Final Pleistocene in the Falémé Valley, eastern Senegal (2024)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives110,919 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.84,999 cited
  • 1951Coefficient Alpha and the Internal Structure of Tests45,148 cited
  • 1990Comparative fit indexes in structural models.25,892 cited
  • 2003Evolving to a New Dominant Logic for Marketing15,040 cited
  • 1996Power analysis and determination of sample size for covariance structure modeling.10,552 cited
  • 2007Service-dominant logic: continuing the evolution7,831 cited
  • 1988Status quo bias in decision making5,912 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,877 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis3,104 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
  • 2003Consumer Switching Costs: A Typology, Antecedents, and Consequences1,877 cited
  • 2004Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context1,846 cited

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  • 2004Services Marketing: Integrating Customer Focus Across the Firm1,789 cited
  • 2012Customer value co-creation behavior: Scale development and validation1,743 cited
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