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How special rewards in loyalty programs enrich consumer–brand relationships: The role of self‐expansion
16 references·15 citing·41 second hop
How special rewards in loyalty programs enrich consumer–brand relationships: The role of self‐expansion (2020)How special rewards in loyalty programs e…Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers (2010)Brand Attachment and Brand At…How to Write Up and Report PLS Analyses (2009)How to Write Up and Report PL…Some antecedents and outcomes of brand love (2006)Some antecedents and outcomes…The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands (2005)The Ties That Bind: Measuring…Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude (2003)Measuring the Hedonic and Uti…The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The role of positive emotions…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…What Good Are Positive Emotions? (1998)What Good Are Positive Emotio…Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…River Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…Inclusion of Other in the Self Scale and the structure of interpersonal closeness. (1992)Inclusion of Other in the Sel…Possessions and the Extended Self (1988)Possessions and the Extended …Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The effect of tokenized rewards on customer loyalty programs (2024)The effect of tokenized rewar…Exploring Consumer Participation in Brand Metaverse Communities, Focusing on the Metaverse Features—Fantasy Experiences and Self‐Expansion (2024)Exploring Consumer Participat…Deciphering consumer commitment: Exploring the dual influence of self‐brand and self‐group relationships (2023)Deciphering consumer commitme…Branding Creative Cities of Gastronomy: the role of brand experience and the influence of tourists' self-congruity and self-expansion (2023)Branding Creative Cities of G…When observers of customer incivility revisit the restaurant: roles of relationship closeness and norms (2022)When observers of customer in…Two-tier price membership mechanism design based on user profiles (2022)Two-tier price membership mec…This brand is who I am… or is it? Examining changes in motivation to maintain brand attachment (2022)This brand is who I am… or is…RETRACTED: Analyzing Intention to Purchase Brand Extension via Brand Attribute Associations: The Mediating and Moderating Role of Emotional Consumer-Brand Relationship and Brand Commitment (2022)RETRACTED: Analyzing Intentio…Perceived luxurious values and pay a price premium for Michelin-starred restaurants: A sequential mediation model with self-expansion and customer gratitude (2022)Perceived luxurious values an…Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries (2022)Loyalty programs, loyalty eng…Marketing Physical Activity? Exploring the Role of Brand Resonance in Health Promotion (2021)Marketing Physical Activity? …Impact of brand anthropomorphism on ethical judgment: the roles of failure type and loneliness (2021)Impact of brand anthropomorph…How cashback strategies yield financial benefits for retailers: The mediating role of consumers’ program loyalty (2021)How cashback strategies yield…Customer happiness as a function of perceived loyalty program benefits - A quantile regression approach (2021)Customer happiness as a funct…Freedom restriction and non-member customers’ response to loyalty programs (2020)Freedom restriction and non-m…Structural Equation Modeling: Concepts, Issues, and Applications. (1996)The partial least squares approach for structural equation modeling. (1998)Partial Least Squares Structural Equation Modeling (2017)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)Predictive model assessment in PLS-SEM: guidelines for using PLSpredict (2019)Flow: the psychology of optimal experience (1990)Emotion And Adaptation (1991)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)Handbook of Positive Psychology (2001)The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? (2005)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)The Psychology of Interpersonal Relations. (1958)Measuring Dyadic Adjustment: New Scales for Assessing the Quality of Marriage and Similar Dyads (1976)EQS : structural equations program manual (1989)Who is this "We"? Levels of collective identity and self representations. 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(1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Developing and validating a multidimensional consumer-based brand equity scale (2001)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)
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References

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  • 1998What Good Are Positive Emotions?6,063 cited
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  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
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  • 2010Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers2,294 cited

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2006
Some antecedents and outcomes of brand love
2,282 cited
  • 2003Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude2,151 cited
  • Cited by

    • 2021Customer happiness as a function of perceived loyalty program benefits - A quantile regression approach65 cited
    • 2022Perceived luxurious values and pay a price premium for Michelin-starred restaurants: A sequential mediation model with self-expansion and customer gratitude57 cited
    • 2022Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries57 cited
    • 2024The effect of tokenized rewards on customer loyalty programs31 cited
    • 2022RETRACTED: Analyzing Intention to Purchase Brand Extension via Brand Attribute Associations: The Mediating and Moderating Role of Emotional Consumer-Brand Relationship and Brand Commitment30 cited
    • 2022When observers of customer incivility revisit the restaurant: roles of relationship closeness and norms29 cited
    • 2023Branding Creative Cities of Gastronomy: the role of brand experience and the influence of tourists' self-congruity and self-expansion28 cited
    • 2020Freedom restriction and non-member customers’ response to loyalty programs27 cited
    • 2024Exploring Consumer Participation in Brand Metaverse Communities, Focusing on the Metaverse Features—Fantasy Experiences and Self‐Expansion22 cited
    • 2022This brand is who I am… or is it? Examining changes in motivation to maintain brand attachment20 cited
    • 2021How cashback strategies yield financial benefits for retailers: The mediating role of consumers’ program loyalty19 cited
    • 2022Two-tier price membership mechanism design based on user profiles19 cited
    • 2021Marketing Physical Activity? Exploring the Role of Brand Resonance in Health Promotion18 cited
    • 2021Impact of brand anthropomorphism on ethical judgment: the roles of failure type and loneliness13 cited
    • 2023Deciphering consumer commitment: Exploring the dual influence of self‐brand and self‐group relationships10 cited