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A new path for building hotel brand equity: the impacts of technological competence and service innovation implementation through perceived value and trust
16 references·16 citing·42 second hopsampled
A new path for building hotel brand equity: the impacts of technological competence and service innovation implementation through perceived value and trust (2020)A new path for building hotel brand equit…Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response (2017)Examining branding co-creatio…eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions (2015)eWOM effects on hotel booking…New consumer behavior: A review of research on eWOM and hotels (2013)New consumer behavior: A revi…Information direction, website reputation and eWOM effect: A moderating role of product type (2008)Information direction, websit…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Stimulus‐Organism‐Response Reconsidered: An Evolutionary Step in Modeling (Consumer) Behavior (2002)Stimulus‐Organism‐Response Re…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…Work–Family Conflict in the Organization: Do Life Role Values make a Difference? (2000)Work–Family Conflict in the O…Charismatic leadership and follower effects (2000)Charismatic leadership and fo…Trust as an Affective Attitude (1996)Trust as an Affective AttitudeStore atmosphere and purchasing behavior (1994)Store atmosphere and purchasi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Attitude-behavior relations: A theoretical analysis and review of empirical research. (1977)Attitude-behavior relations: …An approach to environmental psychology (1974)An approach to environmental …Modern Factor Analysis. (1968)Modern Factor Analysis.Discovering how digital attitudes, control, self-efficacy and social norms influence the digital behavior decision-making of leisure and recreation activities participants (2025)Discovering how digital attit…From Stimulus to Response: Understanding the Causes and Outcomes of Consumer Activism (2024)From Stimulus to Response: Un…Exploring the mutual relationships of brand equity in the tourism and hospitality sector (2024)Exploring the mutual relation…Does technological innovation matter to smart classroom adoption? Implications of technology readiness and ease of use (2024)Does technological innovation…Discovering the critical factors of affecting non-fungible tokens (NFT) purchase intention (2024)Discovering the critical fact…Assessing Green Practices on Eco-Friendly Hotel Customer Loyalty: A Partial Least Squares Structural Equation Modeling and Fuzzy-Set Qualitative Comparative Analysis Hybrid Approach (2024)Assessing Green Practices on …The role of autonomy, competence and relatedness in motivation to use self-service technology (SST) among customers with difficulties in SST (2023)The role of autonomy, compete…Developing customer-based brand equity from both employee and customer perspectives (2023)Developing customer-based bra…Breaking the mold: how customer perceived innovativeness sets restaurants apart (2023)Breaking the mold: how custom…Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity (2022)Tourism destination brand equ…Impact of Perceived Product Value on Customer-Based Brand Equity: Marx’s Theory – Value-Based Perspective (2022)Impact of Perceived Product V…How B&B experience affects customer value cocreation under the social servicescape: an emotional psychological perspective (2022)How B&B experience affects cu…Discovery sustainable servicescape on behavioural intention practices and nationality: The moderating role of parasocial interaction (2022)Discovery sustainable service…Signaling effects of branded amenities on customer-based brand equity (2021)Signaling effects of branded …How hotels adjust technology-based strategy to respond to COVID-19 and gain competitive productivity (CP): strategic management process and dynamic capabilities (2021)How hotels adjust technology-…Determinants of employee innovation: an open innovation perspective (2021)Determinants of employee inno…Nature of Prejudice (1954)The Handbook of Social Psychology (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)From Intentions to Actions: A Theory of Planned Behavior (1985)The Elaboration Likelihood Model of Persuasion (1986)The theory of planned behavior (1991)The Theory of Buyer Behavior (1971)An Information Processing Theory of Consumer Choice (1979)The feeling of what happens: body and emotion in the making of consciousness (2000)Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm (2017)The impact of online brand community characteristics on customer engagement: An application of Stimulus-Organism-Response paradigm (2017)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Impulse buying: Modeling its precursors (1998)Atmospheric Effects on Shopping Behavior (2000)The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)Epistemic Injustice (2007)What Have We Learned About Generalized Trust, If Anything? (2008)The Epistemology of Resistance (2013)THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS (1986)The structure of negative emotional states: Comparison of the Depression Anxiety Stress Scales (DASS) with the Beck Depression and Anxiety Inventories (1995)Individual differences in uses of humor and their relation to psychological well-being: Development of the Humor Styles Questionnaire (2003)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.7,609 cited
  • 1974An approach to environmental psychology7,295 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale2,991 cited
  • 1968Modern Factor Analysis.1,820 cited
  • 1994Store atmosphere and purchasing behavior1,649 cited
  • 1996Trust as an Affective Attitude1,251 cited
  • 2002Stimulus‐Organism‐Response Reconsidered: An Evolutionary Step in Modeling (Consumer) Behavior1,128 cited
  • 2008Information direction, website reputation and eWOM effect: A moderating role of product type969 cited
  • 2013New consumer behavior: A review of research on eWOM and hotels884 cited
  • 2000Work–Family Conflict in the Organization: Do Life Role Values make a Difference?759 cited
  • 2000Charismatic leadership and follower effects715 cited
  • 2015

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eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
628 cited
  • 2017Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response590 cited
  • Cited by

    • 2022Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity147 cited
    • 2021How hotels adjust technology-based strategy to respond to COVID-19 and gain competitive productivity (CP): strategic management process and dynamic capabilities85 cited
    • 2024Assessing Green Practices on Eco-Friendly Hotel Customer Loyalty: A Partial Least Squares Structural Equation Modeling and Fuzzy-Set Qualitative Comparative Analysis Hybrid Approach55 cited
    • 2021Determinants of employee innovation: an open innovation perspective54 cited
    • 2022Impact of Perceived Product Value on Customer-Based Brand Equity: Marx’s Theory – Value-Based Perspective42 cited
    • 2021Signaling effects of branded amenities on customer-based brand equity32 cited
    • 2022Discovery sustainable servicescape on behavioural intention practices and nationality: The moderating role of parasocial interaction28 cited
    • 2024From Stimulus to Response: Understanding the Causes and Outcomes of Consumer Activism28 cited
    • 2023The role of autonomy, competence and relatedness in motivation to use self-service technology (SST) among customers with difficulties in SST22 cited
    • 2025Discovering how digital attitudes, control, self-efficacy and social norms influence the digital behavior decision-making of leisure and recreation activities participants20 cited
    • 2023Breaking the mold: how customer perceived innovativeness sets restaurants apart19 cited
    • 2023Developing customer-based brand equity from both employee and customer perspectives18 cited
    • 2022How B&B experience affects customer value cocreation under the social servicescape: an emotional psychological perspective17 cited
    • 2024Exploring the mutual relationships of brand equity in the tourism and hospitality sector11 cited
    • 2024Discovering the critical factors of affecting non-fungible tokens (NFT) purchase intention10 cited
    • 2024Does technological innovation matter to smart classroom adoption? Implications of technology readiness and ease of use10 cited