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Development and validation of a measurement scale for the experience capability construct
16 references·0 citing·47 second hop
Development and validation of a measurement scale for the experience capability construct (2020)Development and validation of a measureme…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Development of an Instrument …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size. (1988)Goodness-of-fit indexes in co…Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)Application of confirmatory f…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology75,250 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics19,243 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys17,460 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,591 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation9,233 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey6,834 cited
  • 1991Assessing Construct Validity in Organizational Research6,651 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,507 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,877 cited
  • 1988Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size.3,854 cited
  • 1985Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups.

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3,458 cited
  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,274 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,914 cited
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