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Digitalisierung als Grundlage wertvoller Zusammenarbeit – Die Gestaltung von Service-Ökosystemen in den personennahen Dienstleistungen
16 references·1 citing·43 second hopsampled
Digitalisierung als Grundlage wertvoller Zusammenarbeit – Die Gestaltung von Service-Ökosystemen in den personennahen Dienstleistungen (2020)Digitalisierung als Grundlage wertvoller …Organizing for digital servitization: A service ecosystem perspective (2019)Organizing for digital servit…Digital platform ecosystems (2019)Digital platform ecosystemsThe International Encyclopedia of Communication Theory and Philosophy (2017)The International Encyclopedi…The Digital Platform: A Research Agenda (2017)The Digital Platform: A Resea…Service Innovation: A Service-Dominant Logic Perspective1 (2015)Service Innovation: A Service…Service Innovation in the Digital Age: Key Contributions and Future Directions (2015)Service Innovation in the Dig…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…A service perspective on business relationships: The value creation, interaction and marketing interface (2010)A service perspective on busi…The evolving brand logic: a service-dominant logic perspective (2009)The evolving brand logic: a s…Service, value networks and learning (2009)Service, value networks and l…Service as value co‐production: reframing the service design process (2009)Service as value co‐productio…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…From goods to service(s): Divergences and convergences of logics (2008)From goods to service(s): Div…Designing Multi-Interface Service Experiences (2008)Designing Multi-Interface Ser…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Service for Good (2021)Service for GoodResearch Commentary —The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research (2010)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Circular ecosystem innovation: An initial set of principles (2019)An agile co-creation process for digital servitization: A micro-service innovation approach (2020)An Inquiry into the Nature and Causes of the Wealth of Nations (1776)Coproduction of healthcare service (2015)Progress and prospects for event tourism research (2015)Influencers on Instagram: Antecedents and consequences of opinion leadership (2018)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)The Strength of Weak Ties (1973)Customer experience management: toward implementing an evolving marketing concept (2015)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Network externalities, competition, and compatibility (1985)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)Bowling alone (2000)Introduction—Platforms and Infrastructures in the Digital Age (2018)How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity (2019)Exploration and Exploitation in Organizational Learning (1991)Sensemaking in Organizations (1996)The Theory of Economic Development (2003)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy (1986)Platform Competition in Two-Sided Markets (2003)Towards a Theory of Ecosystems (2018)The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients (2020)Towards Sustainable Digital Innovation of SMEs from the Developing Countries in the Context of the Digital Economy and Frugal Environment (2021)What is the Metaverse and who seeks to define it? Mapping the site of social construction (2023)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)Service-dominant logic 2025 (2016)Designing conceptual articles: four approaches (2020)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
  • 2017The Digital Platform: A Research Agenda1,680 cited
  • 2008From goods to service(s): Divergences and convergences of logics1,025 cited
  • 2009Service, value networks and learning983 cited
  • 2015Service Innovation in the Digital Age: Key Contributions and Future Directions957 cited
  • 2019Digital platform ecosystems944 cited
  • 2009The evolving brand logic: a service-dominant logic perspective881 cited
  • 2010A service perspective on business relationships: The value creation, interaction and marketing interface656 cited
  • 2019Organizing for digital servitization: A service ecosystem perspective558 cited
  • 2008Designing Multi-Interface Service Experiences394 cited
  • 2017The International Encyclopedia of Communication Theory and Philosophy111 cited

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  • 2009Service as value co‐production: reframing the service design process73 cited
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    • 2021Service for Good8 cited